Dixons

Under no circumstances will I ever order from Dixons online again. Ordering was fine no problem I thought, how wrong I was. I got through the whole order process, my money was debited and I received an email to say when my order would arrive. It didn't. I phoned customer services incurring more cost to my pocket only to be told they had no knowledge of where my item was and they in fact had no... Read Full Review »

I ordered a LCD from Dixons, a few days later I realized the product is not exist in their stocks, and called them lots of times to cancel my order, and waited for a few weeks to get money back. Their online stock information is not shows their actual stocks. And today I bought a server from MacWarehouse , and now I am facing the same problem, I see that company is part of Dixon Group after my ord... Read Full Review »

I ordered from Dixons as they are known as a reputable company but since the company decided to make the Dixons brand an internet retailer it has been terrible to order from. I ordered a washing machine and took up their services of fitting the washing machine in and having the old one removed. They delivered on time, took the old machine away but didn't fit in the new one. Apparently they wou... Read Full Review »

Never again.

Initially appeared a good service but impossible to deal with if the product does not work. I my case 4 broken promises of exchange of faulty product. 8 rs waiting at home for undelivered product. 14 phonecalls. 1 solicitors letter.

Dixons uses multiple businesses to handle orders/delivery/technical problems... etc. This meant every time I called I would be referred to 3 or 4 diff... Read Full Review »

Do not buy from Dixons online, and do not call there product support line or aftersales line,,,,!!!! They are rubbish, i bought a laptop for a client of mine, a young boy and it froze up. I have called them several times and they will not take it away to fix but keep telling me to try stupid things!! a week later still not working, you think for the ext ra £300 warantee that we got they would be m... Read Full Review »

Never shop at Dixon's online store. I ordered a washing machine which was delivered at 7.15 am by a really rude, aggressive and bullying guy. He was paid to fit it but set it up without removing the travel bolts - so it would break on use! He was paid to take away my old machine but refused. What did Dixons do? Refused to collect the old machine, refused to investigate my complaint, did not re... Read Full Review »

I placed an order (laptop) around 9pm on 13th May, received the first 2 emails confirming my order with 30 minutes.

After then, I saw so many bad ratings about Dixons on the internet and I became very worried about my order, because I did not receive the third email by 5pm the next day. I phoned them to confirm the stock availablity and told them I did not want to have bad shopping experience w... Read Full Review »