The Atlantic Shop

Hundreds of electrical and gas appliances at competitive prices from this leading UK retailer. The Atlantic Shop is part of Scottish and Southern Energy plc, a FTSE100 company. Prices also quoted for items not shown on site. Massive range, good product information. The site is extremely pleasant to navigate.

Average Store Rating.

Overall Rating:: 3.5 out of 5

67% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3.5 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3 out of 5

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List of all The Atlantic Shop reviews available. Read what other users think about The Atlantic Shop before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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Ordered a new dyson vacum cleaner. About
The Atlantic Shop By JILL DUNKLEY (01/10/2008)

Ordered a new dyson vacum cleaner. About £40 cheaper than anyone else I could find. Was told as I ordered it was in stock and would get to me in 3-7 working days. Now 10 working days and still not dispatched yet. Lots of promises and waiting in for deliveries. Don't do it!!!! Giving them one more day before asking for a refund. Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
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We ordered the Krups Dolce Gusto coffee
The Atlantic Shop By Barry Morgan (23/05/2008)

We ordered the Krups Dolce Gusto coffee maker from the Atlantic shop (as it was £23.00 cheaper than Argos) on a Friday evening, this we did online and after the order received an e-mail with confirmation, delivery time was stated as 3-7 working days, we e-mailed on the Wednesday to enquire as to the status of the order, after about an hour they e-mailed back with a tracking number for the next day... Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
I've had so many dissapointments
The Atlantic Shop By Lynsey Birch (15/03/2007)

I've had so many dissapointments with this store that I'm almost certain I won't use them again, no matter how cheap their items may be. Firstly was the problem with the ordering system on their website - error messages for weeks. When I finally managed to order the combination oven from their site I was rather impressed with how promptly it was delivered, only to find that the box h... Read Full Review »

14 out of 14 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Nice and easy to order. TV arrived well
The Atlantic Shop By Diana Sprules (10/02/2007)

Nice and easy to order. TV arrived well within the suggested time. The only reason I didn't give full marks for the overall rating is because their delivery company nearly delivered the TV to the wrong address. When I called the customer services line they answered quickly and were very helpful. TV is lovely. Read Full Review »

4 out of 5 people found this review helpful
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- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
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Fantastic price.Bought a Toshiba LCD TV
The Atlantic Shop By Sam Clinton (30/01/2007)

Fantastic price.Bought a Toshiba LCD TV and got it £300-£500 cheaper than the high street price and £80-£250 cheaper than any other online retailer. Ordering was fairly straightforward via the company's website and delivery price was excellent at only £12 considering the very competitive price of the tv.Customer care and follow up was non existant however. Was quoted 3-5 days for delivery when... Read Full Review »

4 out of 4 people found this review helpful
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- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: Yes
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Atlantic Shop's staff are superb -
The Atlantic Shop By Parveen Hayre (24/11/2006)

Atlantic Shop's staff are superb - very helpful & did their very best to get our Dimplex SP9 to us - Thank you Sheila!
A big thank you to Dimplex for helping too.
We were let down by the carrier company - Expert Logistics - so make sure you find out whose delivering, as we too have a Logistics company & the service we got from Expert was deplorable.
Thank you again Atlantic we got our replace... Read Full Review »

6 out of 7 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)