Thomann

Average Store Rating.

Overall Rating:: 4 out of 5

80% of users recommended this store

Ease of Ordering:4 out of 5
Availability:4.5 out of 5
On-Time Delivery:4 out of 5
Customer Care:3.5 out of 5

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List of all Thomann reviews available. Read what other users think about Thomann before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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We have had a very poor experience with
Thomann By Andrew McPhail (12/07/2008)

We have had a very poor experience with this retailer. The keyboard we ordered developed a serious fault within 7 months. We sent it back to them for repair and for some reason they insisted we also send all accessories. When keyboard was sent back to us (took 6 weeks, they said usually 4), they forgot to include the accessories, and after 2 weeks they still have not sent them back to us. Wors... Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Thomann dose not charge an extra 5% for
Thomann By Blade Runner (03/06/2008)

Thomann dose not charge an extra 5% for card transaction, that is a complete lie. It is your bank or card issuer that dose the currency conversion not Thomann, they have nothing to do with it. The prices shown in GBP are for a guide only and are not live. Thomann only charge in Euros. Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
Thomann are a big, big retailer for
Thomann By DANIEL POLWARTH (31/01/2008)

Thomann are a big, big retailer for Europe. This brings advantages and problems. Mostly it is a good store that I use myself. but I have had problems with their customer service - and the prices they quote for UK products are not trustworthy.

I have been told that Thomann adds on about 5% for exchange rate differences in the UK, though they only tell you this as you place the order. It is not... Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
Im a drummer and all the equipment that
Thomann By Anonymous (08/12/2007)

Im a drummer and all the equipment that i have ordered in the past arrived on time and at a great price. Also getting in contact was nice and easy. Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)
I've split the review into 2 parts,
Thomann By Anthony Leaton (07/11/2007)

I've split the review into 2 parts, the good and bad. I would say overall you need to take in both parts as I'm planning to do another 700€ order with them in the next month.

$ GOOD $

30 Day Return Policy and 3 year FREE warranty! Customer service is great and punctual.

You might find something cheaper on other sites. They probably don’t offer 3 years warranty nor have online communit... Read Full Review »

2 out of 2 people found this review helpful
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- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)