Wetsuit Outlet

Welcome to the UK's largest discount outlet for GUL, Billabong, Quicksilver, Crewsaver Wetsuits + Drysuits & the home of Kitesurferbetty.

Average Store Rating Box title on merchant pages.

Overall Rating:: 3 out of 5

50% of users recommended this store

Ease of Ordering:3 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:3 out of 5

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List of all Wetsuit Outlet reviews available. Read what other users think about Wetsuit Outlet before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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This was my first order with Wetsuit
Wetsuit Outlet By Anonymous (30/06/2008)

This was my first order with Wetsuit Outlet and I was delighted with all aspects of their service. I needed Palm Kayak Bars and they had the best price on the web. A quick phone call confirmed that they would, indeed, fit my aerobars and they were in stock. Online ordering was a doddle and, although I selected 'Free Delivery - 3/4 working days' they were delivered next day.
Would I use the... Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
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Terrible. I have never had to deal with
Wetsuit Outlet By James Morris (10/06/2008)

Terrible.

I have never had to deal with such an unprofessional, disorganised, useless company before.

Sent me the wrong suit. 3 weeks later, I'm still waiting for my refund.

I took me 6 phone calls to find out what was going on. 6!!!!!!!

If someone at the Wetsuit Centre says they will call you back, they are lying. 5 different people said they would call me back, on the 6th phone call I re... Read Full Review »
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I ordered my wetsuit, all seemed well.
Wetsuit Outlet By Anonymous (20/05/2008)

I ordered my wetsuit, all seemed well. Five days later, nothing had arrived so I sent an email - no reply.

Sent another email - nothing.

CALL No. 1 - was told I'd be called back in 5 minutes - 3 hours later, nothing.

CALL No.2 - again told I'd be called back, 2 hours later - nothing.

CALL No. 3 - was told I'd be called back in 5 minutes max - 1 hour later, NOTHING!!

CALL NO. 4 - ... Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
All well and fast. Did not need to use
Wetsuit Outlet By Anonymous (05/03/2008)

All well and fast. Did not need to use customer care as no probs. Have used them 3 times now and all perfect. Read Full Review »
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)