Sound And Vision Reviews

Sound and Vision Online offers a broad range of discount AV products. For over a decade, Sound & Vision has been at the forefront of specialist, discount AV mail order. Sound and Vision UK aim to offer both convenience and price savings. Their range includes televisions and audio equipment. Sound and Vision offer product demos in their store located in Farnworth, Bolton, UK.

Average Store Rating (137 Reviews)

72% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:3.5 out of 5
Sound and Vision 4 out of 5
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List of all Sound And Vision reviews available. Read what other uses think about Sound And Vision before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Ordered a 42" jvc lcd , recieved

    Sound and Vision By Anonymous (12/12/2007)

    Ordered a 42" jvc lcd , recieved the tv and the picture had a black blur around moving pictures , So i phoned jvc , they told me that they dont recomend there lcd tvs for fast moving pictures . it was that bad that even chat shows had a black blur around the mouths of people speaking . So i had to send it back to sound and vision who were not very helpfull and they made me pay £49.99 for the... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Having been let down by several

    Sound and Vision By PAUL ELKINGTON (03/12/2007)

    Having been let down by several retailers, I decided to call PRC as they make the phone number very visable. They sales consultant did a stock check immediately, and confirmed they had several in, so I ordered a Sony 20 inch TV, and decided to go for the premium delivery, as their product price was so cheap. I ordered at 11am, and the TV was there by 9am the next day.
    Just what you need, fast, ch... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. BUY SOMEWHERE ELSE ,I WISH I DID !!!! I

    Sound and Vision By Anonymous (14/11/2007)

    BUY SOMEWHERE ELSE ,I WISH I DID !!!! I ordered a alphason stand in black. After seven days i phoned to be told order was being sent out next day for delivery ,had to take day off for delivery only to find item was wrong colour ,phoned soundandvision to be told sales made an error in the order (was never told item out of stock ,never asked if i would like alternative colour ,never given a chance t... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Ordered a Plasma screen Tv after I was

    Sound and Vision By Anonymous (06/11/2007)

    Ordered a Plasma screen Tv after I was told it would be in the following week. Rang back the following week no delivery this went on for 3 weeks. Every time I was Promised a delivery was imminent. Sales staff didn;t seem interested. Complained mildly on the phone, then the same night and then had an email saying they had cancelled my order no reason given. I Emailed back to find out why the cancel... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I ordered a tv and was told it would be

    Sound and Vision By stephen davey (11/10/2007)

    I ordered a tv and was told it would be delivered on wednesday. Tv never turned after waiting all day phoned the company did not seem bothered at all ,said it was the couriers fault, phoned the courier and was told that they were not given an address to deliver too. Still not recieved the follwing day, - do not order if amtrak is delivering. Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. Very unhappy with the servie. I was

    Sound and Vision By Anonymous (20/09/2007)

    Very unhappy with the servie. I was informed that my LCD TV would be delivered on Thursday, however it never turned up. called the customer service, they say the tv had just reach them and the earliest date thay can deliver was Monday. No message, email or any phone call even they can not deliver which let me wait at home for the whole day like a idiot because i can not go anywhere since they may ... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  7. It took 5 working days from placing the

    Sound and Vision By Mike Peacock (11/08/2007)

    It took 5 working days from placing the order to delivery, and that included signing the credit agreement. I received an e-mail from V12 confirming credit had been arranged and then an e-mail from sales@soundandvision.uk.com telling me they would deliver in 2 days time. Amtrack delivered at 11 am on the stated day. And the Panasonic TX-26LXD70 is brilliant!
    Excellent service from S&V and their con... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. order portable dvd player 1 July. Still

    Sound and Vision By Anonymous (02/08/2007)

    order portable dvd player 1 July. Still not delivered. called several times, every time being told the item shd be delivered within 7 days. Could not process my debit card, had to make bank transfer......... have cancelled order 2 days ago, still no money back on my account.... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. If you only want a cheap deal, this

    Sound and Vision By Jake Lee (30/07/2007)

    If you only want a cheap deal, this store should be ok for you. However if anything happens so that you have to ring them up, you will regret right away that you have chosen this store. There isn't any customer service in their manners. In my case, delivery didn't happen on the scheduled day. I rang up to find out why and I had to speak to 3 different common mannered guys which was a stres... Read Full Review »

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  10. I am very dissapointed with sound &

    Sound and Vision By Anonymous (13/07/2007)

    I am very dissapointed with sound & vision and their so called customer services this is the second time i have experienced problems with my JVC lcd tv, they expect my family to go without a tv for a prelonged period of time with no replacment, for the amount of money you spend on a television you expect good customer services like those you recieve from other companies. I am gutted with myself pu... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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