Kitbag

Kitbag.com is a large online store specialising in sportswear and leisurewear. Kitbag stock a large selection of official shirts for the top Rugby and Football teams. As well as football kits Kitbag also sells a range of sporting souvenirs and videos. Kitbag cater for both men and women with their sportswear. The site supports multiple currencies worldwide, next day UK delivery is available on most items.

Average Store Rating Box title on merchant pages.

Overall Rating:
2.5 out of 5
35% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2.5 out of 5

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List of all Kitbag reviews available. Read what other users think about Kitbag before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Ordered two Reebok t-shirts on sunday

    Kitbag By Anonymous (11/03/2008)

    Ordered two Reebok t-shirts on sunday evening.They arrived tuesday morning so i was very pleased. Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

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  2. Great range of sports available, I

    Kitbag By Anonymous (08/02/2008)

    Great range of sports available, I ordered the latest Australian Cricket shirt online in the morning and received it 2 days later. Would Highly recommend Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. Great store, i ordered the latest

    Kitbag By Max Smith (17/01/2008)

    Great store, i ordered the latest Manchester United home shirt with printing on late afternoon and got it first thing the following morning. Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. I ordered a shirt from Kitbag. Several

    Kitbag By Anonymous (14/01/2008)

    I ordered a shirt from Kitbag. Several days later I was sent email explaining that my payment details and been lost and I would be rung by them to retake the payment details. I did not receive a call back so I rang them. I replaced the order and gave them my payment details again. Two days later I received another email saying that the item I ordered was in fact out of stock. Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  5. I ordered a rugby top several days

    Kitbag By Anonymous (02/01/2008)

    I ordered a rugby top several days before christmas wich I required before New Year's Eve. The item was listed as in stock, the delivery method as first class and my card was charged immediately. I was promised twice that the order would arrive before New Year's Eve but when it did not I phoned their premium rate customer help line and was told that the item had not even been dispatched!... Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

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  6. I didn't experience any of these

    Kitbag By Jon Barnes (05/12/2007)

    I didn't experience any of these problems. I ordered a Utd Shirt and was sent the correct size I order. This did not fit so I phoned Kitbag and they were most helpful and I had the correct size within days! Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

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  7. Ordered 6 shirts lunch time. Had it

    Kitbag By Anonymous (17/10/2007)

    Ordered 6 shirts lunch time. Had it delivered next day. Simple. No problems at all. 10 out of 10. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

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  8. Pathetic. I ordered on the 10th August

    Kitbag By Nick Robinson (11/09/2007)

    Pathetic. I ordered on the 10th August 2007. After 10 days they shipped out only half of my order and cancelled the other half without telling me as it was not in stock.

    I am still yet to receive my order (11/09/07). I have phoned customer care (luckily I found their local number 01179750371) 7 times now. Twice the system has been down. Once I was promised a call back to tell me where my parcel w... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. Two weeks today and no delivery, No

    Kitbag By William Dennis (04/09/2007)

    Two weeks today and no delivery, No response from my emails either. Called on the orderline and you can get straight through but if you call the Customer service number you have a long wait and they make money from your waiting!! Eventually spoke to them and they still haven't dispatched .....this company should be banned from internet trading!!!! Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. Absolutely the worst customer service I

    Kitbag By Anonymous (01/09/2007)

    Absolutely the worst customer service I have ever experienced. Under no circumstances could I recommend buying from this company! Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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