Jessops

The Jessops.co.uk department store provides for most of your camera and photography needs. No matter what your photographic requirements are, you can find it all at your local Jessops store. Have a small budget? Jessops has a used equipment category that may be an ideal price match alternative to buying brand new. Jessops.co.uk also has a vast range of second hand camera and electrical equipment. Not only does Jessops sell cameras, but to help maintain your equipment, Jessops also has camera repair and maintenance equipment to make your camera last longer.

Average Store Rating.

Overall Rating:
2.5 out of 5
42% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:2.5 out of 5

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List of all Jessops reviews available. Read what other users think about Jessops before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. I also purchased a canon EOS 5d from

    Jessops By all_my_exes wearing_rolexes (05/08/2008)

    I also purchased a canon EOS 5d from their site to collect in store ( Leicester branch). I was horrified to see that the camera they had boxed up for em was smothered in fingerprints and the battery too was inside it's compartment. They argued and were totally convinced they were selling me a brand new camera, and the kicker came when there was already a 128 mb flash card in the memory slot..s... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Early July I reserved to buy a dslr body

    Jessops By S Kandage (17/07/2008)

    Early July I reserved to buy a dslr body and a lens from jessops website (Nikon D300 & 18-200mm DX lens) I chose collect from store option and as it was in stock decided to collect from the jessops at canary wharf London.
    I went to the store next day in the morning to collect and pay for the items. Before I talk to any of the assistants I had a quick look at the Nikon display cabinet and notice... Read Full Review »

    8 out of 8 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. I would never buy anything from Jessops

    Jessops By Ms erc (26/06/2008)

    I would never buy anything from Jessops again!

    6 months ago I bought a camera from Jessops and I had all kind of troubles with it. The camera came with a manufacturing fault and they keep it in repair for last 3 months and every time they call and say it is repaired it is coming with a new and worst fault. They refuse to refund or change the camera.
    I would never suggest Jessops to anyone, I am ... Read Full Review »

    7 out of 7 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Purchased a numerous amount of cameras.

    Jessops By Jan Simmonds (20/06/2008)

    Purchased a numerous amount of cameras. Thought I had paid by credit card, NO, has to be paid on collecion.
    Tried to resolve by speaking to Customer Liason. Sent all round the houses to arrive back at Reception, Finally spoke to someone in Customer Liason to try and resolve the problem and was spoken to by an extremely arrogant lady, at approx 14.40hrs,so I got nowhere. OK so she couldn't help... Read Full Review »

    2 out of 2 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. I purchased a Panasonic FZ18 on 26th

    Jessops By Ian Penter (08/11/2007)

    I purchased a Panasonic FZ18 on 26th October which arrived within two days.Once the battery was charged I found that there was a fault with the electronic viewfinder and lcd screen. Although their website states that faulty items will be collected by courier I was advised that they no longer do this and I would have to return the camera at my own expense and risk. They also wanted to repair the ca... Read Full Review »

    15 out of 17 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. I ordered a Fuji F31FD today from

    Jessops By Anonymous (19/07/2007)

    I ordered a Fuji F31FD today from Jessops online shop after being told it was 'in stock for home delivery' and went ahead and placed the order.

    The confirmation e-mail also showed that it was in stock.

    Later that day, I checked the online status only to see that the camera had been placed on back-order!

    After telephoning customer services, I was told that there was in fact only ONE in s... Read Full Review »

    9 out of 9 people found this review helpful
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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Easy site to use, delivery within 24hrs

    Jessops By Ruth Farley (26/01/2007)

    Easy site to use, delivery within 24hrs as promised. Will confidently use them again. Read Full Review »

    3 out of 3 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Internet store : too much bother really.

    Jessops By Anonymous (04/12/2006)

    Internet store : too much bother really. Jessops store Bromley walk in, discuss price, pay, walk out : 15 mins delivery. Job done. Read Full Review »

    4 out of 5 people found this review helpful
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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. Brilliant! Delivery was free, I ordered

    Jessops By Anonymous (22/05/2006)

    Brilliant! Delivery was free, I ordered on Friday and the camera came by courier before 11 o clock on Monday. really easy to order and good website for all camera needs (printing etc) didnt have any cause to ring customer care but excellent tracking options. Read Full Review »

    3 out of 3 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. I ordered a FujiFilm Finepix A400 online

    Jessops By Christine Clements (09/03/2006)

    I ordered a FujiFilm Finepix A400 online (with few problems) on a wednesday before 1pm. I opted for next day delivery at a charge of £6.99. As I knew I wouldn't be around between 9am-6pm on the Thursday, I left a note on the frontdoor stating to leave it with nextdoor neighbour (pinned to the door & with my signature displayed). On thursday at 15:45 I finally got throught to customerCare (afte... Read Full Review »

    6 out of 14 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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