Interflora

Interflora is a leading online and offline delivery florist. With a combination of creativity, experience, and guaranteed quality, plus delivery across the UK, Republic of Ireland and the Channel islands you can feel safe that your flowers will meet your expectations. Whether you need bouquets for a bridal wedding, your special valentine, wreaths for funerals or services, Inter flora will have the flower arrangement for you. Interflora not only offers online ordering but has years of teleflorist experience and orders can still be made over the phone if this is your preference.

Average Store Rating.

Overall Rating:
1.5 out of 5
10% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:1 out of 5

Certified Shop

List of all Interflora reviews available. Read what other users think about Interflora before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. The website is fine, making it easy for

    Interflora By Anonymous (11/09/2007)

    The website is fine, making it easy for them to take your money, but it is almost impossible to get a response when the delivery fails to materialise on the due date. The customer service lines are constantly engaged (with other disgruntled customers perhaps?) and they don't even bother to respond to emailed customer service enquiries. My advice? Go elsewhere. Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. This is the third time Interflora have

    Interflora By Roisin Loftus (13/07/2007)

    This is the third time Interflora have disappointed and I for one will not be using them again.
    They fail to realise that sending flowers is not something that people do every day and that when they do not meet their obligations it will mar someones birthday/anniversary/special occasion. Due to the nature of their business you would think they would take extra care to ensure they are of the highes... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. Extremely poor and rude customer service

    Interflora By Anonymous (29/03/2007)

    Extremely poor and rude customer service after failure to deliver flowers. Will NEVER use them again. Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. I gave 5 stars for ease of ordering

    Interflora By Claire Abbott (20/03/2007)

    I gave 5 stars for ease of ordering because they are very swift in taking your money - Just avoid dealing with problems. Having used Interflora online before I was very disappointed when things went wrong on my Mother's Day delivery. It was not dispatched, and the order was lost. The fun and games starts when you try to contact customer services. After 2 emails and giving well over 24hrs for t... Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. Delivery was late, flowers were damaged,

    Interflora By Anonymous (19/02/2007)

    Delivery was late, flowers were damaged, customer service rude and unhelpful. I would not recommend Interflora to anyone. Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. I ordered some flowers 12.02.07 for

    Interflora By Anonymous (15/02/2007)

    I ordered some flowers 12.02.07 for Valentines Day. None were delivered. There were no replies to emails asking for an explanation and the customer services number was continually engaged. The only answer I could get was to the phone number for new orders - they can’t deal with customer complaints. A totally useless company - take your business elsewhere!! Read Full Review »

    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. I ordered Valentines Day flowers one

    Interflora By Chris Donegan (14/02/2007)

    I ordered Valentines Day flowers one week in advance online from Interflora's website. Nothing was delivered and no one called.

    "Helpline" was engaged all day and not possible to leave messages.

    Basically they accepted my money (£59.99) and did not provide any service or product at all. Read Full Review »

    1 out of 1 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. I recently ordered an arrangement in a

    Interflora By Anonymous (02/01/2007)

    I recently ordered an arrangement in a Premiun way.
    They delivered something similar but lacking at least 30% of the flowers shown in Internet. So far...I've been getting emails on and on saying they will solve the problem.....................it is evident they won't.....My advise. www.virtualflowers.com won't disappoint you as interflora will. Read Full Review »

    2 out of 2 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. I ordered flowers for my sister- in-laws

    Interflora By Anonymous (06/09/2006)

    I ordered flowers for my sister- in-laws 50th birthday just last month, in the first instance I had made a 'slight' error in her address and corrected it the very next day when I received an email saying they could not find the person nor that address. I instantly sent them the corrected address and it took the over a week for INTERFLORA to deliver the flowers. I phoned them sometimes twic... Read Full Review »

    1 out of 1 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. Promises, promises, promises, and more

    Interflora By Anonymous (19/01/2006)

    Promises, promises, promises, and more promises - but that's all. Try getting the correct flowers delivered to the correct address. They just make more promises - it's on it's way. It's not, of that you can be 100% sure.

    Absolutely Terrible. Read Full Review »

    2 out of 2 people found this review helpful
    Was this review helpful to you? (Report Abuse)
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

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