HMV

Our hmv.com online store has one of the largest and most comprehensive product ranges at great-value prices with FREE UK delivery on everything. Our website also offers pre-orders, expert reviews and recommendations, competitions as well as a host of other special features. Get Closer to your favourite music, films and games with hmv.com!

Average Store Rating.

Overall Rating:
3 out of 5
47% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2.5 out of 5

List of all HMV reviews available. Read what other users think about HMV before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. Overall good. Excellent prices and

    HMV By Stephen Cameron (15/09/2007)

    Overall good. Excellent prices and availability is now generally fine. Dispatch times good, but the Achilles heel is delivery. What is it about delivery that is so difficult? Amazon have slowed terribly, and HMV, who dispatch from the Channel Islands and have never been quick, are taking 5-7 days (NOT the 2-5 days they quote) to deliver. A Floyd CD set has still not arrived 1 week after dispatch. ... Read Full Review »

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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. I was hesitant at first as I know HMV

    HMV By Anonymous (15/09/2007)

    I was hesitant at first as I know HMV can be quite expensive on the high street. However, online seems to be different with prices almost always as competitive as other major e-tailers. I usually always check HMV first for DVDs etc as they are generous with cash back affiliates too.

    Give it a go. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. I always order either specialist dvds

    HMV By Anonymous (14/09/2007)

    I always order either specialist dvds like ballets or old films. Never current releases. This always requires HMV to do special orders. This is ok if you have the time and in the case I choose they are cheaper with a promotional offer or cheaper. It can take weeks though. For speed and even cheaper at times go else where like Amazon or Play if time is important though. Read Full Review »

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. Very easy to order, anything I have

    HMV By Oliver Bambridge (10/09/2007)

    Very easy to order, anything I have ordered has always arrived within a week.

    Customer services were very helpful on the one occasion I called them. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. Order arrived well packed and within

    HMV By Anonymous (08/09/2007)

    Order arrived well packed and within said time.Easy to order and well informed. Read Full Review »

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. I was surprised to see so many negative

    HMV By Anonymous (21/08/2007)

    I was surprised to see so many negative reviews about HMV on here, I've ordered from the website regularly and I’ve never had any problems, the prices are low (not on everything but they beat other sites on lots of items and have good sales and offers), and free delivery is available on everything – no matter how little your order amount. Also the fact that they dispatch items off the same ord... Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Ordered 2 DVD's of vintage TV series

    HMV By EDWARD SHAW (07/07/2007)

    Ordered 2 DVD's of vintage TV series 'The Prisoner' at a very good price (Christmas 06). Very satisfied with product. They even delivered them to an alternative address!! Read Full Review »

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Have now ordered around 10 items from

    HMV By Philip Collins (07/06/2007)

    Have now ordered around 10 items from HMV and in my experience they are fantastic. Today i ordered one item at 5.00pm, and received an e-mail by 7.30pm that it had been dispatched. Always comes excellently packed and always individually even if you order more than one item at a time. Read Full Review »

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. competitive prices and quick

    HMV By Anonymous (06/06/2007)

    competitive prices and quick delivery.
    Highly recommended. Read Full Review »

    1 out of 1 people found this review helpful
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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. I used to use other online sellers

    HMV By Peter Jones (28/05/2007)

    I used to use other online sellers steering clear of the main high street retailers. I was looking for an item that I couldn't get at my usual online stores, so I though i'd give HMV a go. They had the item and much cheaper that I expected.
    I go straight to HMV.co.uk now.
    I can't fault them. The prices are ALWAYS cheaper than instore and delivery is FREE regardless what you order. Read Full Review »

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

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