Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:: 3 out of 5

44% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2.5 out of 5

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List of all Empiredirect reviews available. Read what other users think about Empiredirect before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Ordered a tumble dryer and dishwasher on
Empiredirect By Anonymous (01/10/2005)

Ordered a tumble dryer and dishwasher on Monday and they both arrived on time on Thursday. Ordering by phone was easy and efficient. Prices were good and delivery was free which made all the difference to my final decision of which company to use. Read Full Review »

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Placed my order on a tuesday night,
Empiredirect By Jonathan Fort (23/09/2005)

Placed my order on a tuesday night, received the item on thursday - great service! Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Ordered and arrived the following day.
Empiredirect By Anonymous (22/09/2005)

Ordered and arrived the following day. Slightly annoyed that the product was £30 cheaper the following day and there was no free delivery. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Good price, quick availability - didn't
Empiredirect By Dave Wilson (20/09/2005)

Good price, quick availability - didn't arrive until 7pm on delivery day but the guys were polite and apologetic. Would definately use again Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
I ordered an Hitachi TV. Ordering was
Empiredirect By Anonymous (09/08/2005)

I ordered an Hitachi TV. Ordering was easy; delivery on time. TV developed a fault after 1 day. Empire would not replace the TV without permission from Hitachi. I had to call Hitachi myself, which I did. Hitachi don't do the job themselves and passed me to a TV repair company in London that do the repairs on their behalf. 3 days passed before the TV was taken away. About a week later after the rep... Read Full Review »

10 out of 10 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
I ordered a Panasonic TV from Empire
Empiredirect By Anonymous (03/08/2005)

I ordered a Panasonic TV from Empire Direct on Saturday pm. Sales assistant was v.friendly and efficient. No pressure to add on. Offered Tuesday a.m delivery as standard. Goods arrived at promised and in good condition at 0838 after preliminary check by deliverer that this was acceptable. Impressed all round: price, service and delivery. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Amazing! I ordered a home cinema system
Empiredirect By Anonymous (21/07/2005)

Amazing! I ordered a home cinema system (Pioneer DCS340) yesterday at 2pm and it was delivered this morning, 8am, with standard delivery. Good site with decent response to an email query plus cheapest price for the item that I wanted. Now to set the bloomin' thing up! I will post if I have any more comments about back-up etc. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: Yes
Placed an order for my Panasonic FX8 on
Empiredirect By Tomasz Pietras (19/07/2005)

Placed an order for my Panasonic FX8 on Friday. Collected next day morning directly from their warehouse. No hassle, no waiting, very friendly and helpfull staff. Recommend! Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)