Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:: 3 out of 5

44% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2.5 out of 5

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Overall Rating:5.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:5.0 out of 5
On-Time Delivery:4.0 out of 5
Customer Care:5.0 out of 5
Recommend Product: Yes

Empiredirect

After finding the item that I required

By Tom Peverley (01/09/2006)

After finding the item that I required on-line at an excellent price, I contacted Empire Direct's customer service centre, confirmred availability & placed my order for a JVC GZ-MG505 Camcorder.
Delivery was promised within 48 hours.
When the product failed to arrive, I again contacted customer services, who promptly checked up on the problem, sorted it out & promised delivery for the following morning.
As promised the camera arrived the following morning.
Throughout my dealings with this company the service etc that I received was first class & accurate.
I must stress that the delivery problem was the fault of the carrier & NOT Empire Direct.
Well done, I would recommend & use this company again.

Reply to reviewer (Merchant use only) (Merchant use only)

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