Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:
3 out of 5
44% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:2.5 out of 5

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Review 73 of 104
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  • Overall Rating:5.0 out of 5
  • Ease of Ordering:5.0 out of 5
  • Availability:5.0 out of 5
  • On-Time Delivery:4.0 out of 5
  • Customer Care:5.0 out of 5
  • Recommend Product: Yes
Empiredirect

After finding the item that I required

By Tom Peverley (01/09/2006)

After finding the item that I required on-line at an excellent price, I contacted Empire Direct's customer service centre, confirmred availability & placed my order for a JVC GZ-MG505 Camcorder.
Delivery was promised within 48 hours.
When the product failed to arrive, I again contacted customer services, who promptly checked up on the problem, sorted it out & promised delivery for the following morning.
As promised the camera arrived the following morning.
Throughout my dealings with this company the service etc that I received was first class & accurate.
I must stress that the delivery problem was the fault of the carrier & NOT Empire Direct.
Well done, I would recommend & use this company again.

Reply to reviewer (Merchant use only) (Merchant use only)