Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:: 3 out of 5

44% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2.5 out of 5

Certified Shop

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Overall Rating:1.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:4.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Empiredirect

I ordered a LCD TV over the internet and

By Brian (30/08/2006)

I ordered a LCD TV over the internet and the ordering process was simple and straight forward. I received the TV two days later. Sadly there were no instructions for the TV and the manufacturer (LG) didn't even recognise the model as a European model and hence unable to order istruction. Waited two weeks for a refund and got loads of excuses that the product hadn't arrived back in their warehouse. The best and original excuse was the manager was off today and the girl on the phone couldn't authorise a refund! Customer service was a waste of time and full of lies.

2 out of 2 people found this review helpful

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