Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:
3 out of 5
44% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:2.5 out of 5

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:2.0 out of 5
  • Availability:2.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Empiredirect

problem in placing order on

By sally ellis (24/01/2006)

problem in placing order on internet...had to call to place order. Told delivery was 10 - 14 days...had a call a week later to say delivery would be another three weeks. Payment was taken immediately even though we were told it would not go until dispatch. When contacting Empire they had no record the payment had been taken. Delivery was eventually offered for a Monday, arranged day off and this was changed to Wednesday, this was not convienient unless after 3pm delivery company could not agree to time. Was able to take Fridday off and the delivery company would not deliver then....cancelled order. Funny how the money comes out of your bank account the next day but takes over a week to be returned. Will never use Empire again.

2 out of 2 people found this review helpful

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