Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:: 3 out of 5

44% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2.5 out of 5

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Overall Rating:1.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:1.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Empiredirect

Ordering was easy and e mail

By Robert Kerr (20/01/2006)

Ordering was easy and e mail confirmation of delivery time was very prompt. Unfortunately the Sony television was not delivered. On contacting customer services I was told that although it was listed as in stock they would not have any for at least two weeks.

Notifying customers that the agreed delivery would not be met should be a minimum expectation. I have requested a refund and will purchase from another more reputable trader.

3 out of 3 people found this review helpful

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