Empiredirect

This online home electrical e-tailer stocks a good range of home entertainment products, domestic appliances and in-car packages. Upto 30% discount on High Street prices.

Average Store Rating.

Overall Rating:: 3 out of 5

44% of users recommended this store

Ease of Ordering:4 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2.5 out of 5

Certified Shop

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Overall Rating:1.0 out of 5
Ease of Ordering:4.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:1.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Empiredirect

Terrible...ordered a washing machine

By gill garrison (01/12/2005)

Terrible...ordered a washing machine that didnt turn up on the day it was supposed to (apparently damaged at the warehouse). No one let me know. Therefore had to cancel the order. Major problems getting my money back, took 30 days and the help of the credit card company, even after numerous phone calls and promises from Empire Direct, that the money would be re-imbused with 3 days after each phone call. Customer services dont appear to exist one bit.

4 out of 4 people found this review helpful

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