PC World

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Average Store Rating.

Overall Rating:: 2 out of 5

22% of users recommended this store

Ease of Ordering:2.5 out of 5
Availability:2.5 out of 5
On-Time Delivery:2 out of 5
Customer Care:2 out of 5

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List of all PC World reviews available. Read what other users think about PC World before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 61 - 70 of 93

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- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
i opened it and it was the wrong laptop
PC World By Anonymous (07/09/2006)

i opened it and it was the wrong laptop the store has a really bad customer service

it should be closed down Read Full Review »

1 out of 2 people found this review helpful
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- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
After buying a laptop from PC world...
PC World By Anonymous (06/09/2006)

After buying a laptop from PC world... their cover plan is not wort the paper it is written on! Within the first six months of having the piece of rubbish, it went away for reapirs 5 times.... on the fifth retuen it had once again not been repaired. When I approached my home insurers, and they took it a way, the laptop was an irrepariable write off!!! PC world will beat around the bush, and ar... Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
NEXT DAY DELIVERY WHAT A LAUGH It says
PC World By TERRY JOHNSON (02/09/2006)

NEXT DAY DELIVERY WHAT A LAUGH

It says next day delivery, but according to the trades discription act PC World are in breach of contract, next day means next day, especially if you pay for it! PC World can forget any custom from me again and I shall make a point of telling a member of my family who works for you. Your promise is not worth the time it took for someone to type it, I am disgusted w... Read Full Review »

5 out of 6 people found this review helpful
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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Collect at Store is a farce. It was 24
PC World By Ivor Smith (29/08/2006)

Collect at Store is a farce. It was 24 hours after I ordered the item that I was told that it wasn't available. That was 24 hours wasted when i could have ordered it elasewhere anD avoided a completely disrupted day.

Though the web site suggests they will phone you if they run low on stock, They won't, or at least they'll only phone you to say that they've sold them all.

The ... Read Full Review »

1 out of 1 people found this review helpful
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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I bought a Tom Tom One Sat.Nav. instore.
PC World By Anonymous (27/08/2006)

I bought a Tom Tom One Sat.Nav. instore. The saleswoman was really knowledgeable and very helpful. She matched the online price for me and volunteered to set the unit up for me . All I had to do was plug it in and go.
Excellent service all round. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I purchased a Toshiba budget laptop from
PC World By Anonymous (24/08/2006)

I purchased a Toshiba budget laptop from PCWorld in London, having first reserved it for store collection on the PCWorld website. The purchase itself went smoothly and the machine worked fine for the first couple of months. Then it started to freeze on me, at random and without warning. The freezes began to occur with increasing frequency, making the laptop unusable, so I finally called PCWorld... Read Full Review »

9 out of 9 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Ordered an Amilo laptop from the website
PC World By IAN MCNEILL (23/08/2006)

Ordered an Amilo laptop from the website (July 2005) and specified Friday delivery. Next day the M25 was closed (oil terminal fire, I think) which was a problem as I live on the Scottish border and their warehouse is South of London. I got a phonecall Thursday evening to say their deliveries had been held up and arrange another time. They also cancelled the delivery charge. Early Friday morning I ... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Bought a camera for husband as birthday
PC World By Angela Earl (18/08/2006)

Bought a camera for husband as birthday gift. As it wasn't available to collect in store I rang to check when to expect delivery. They wouldn't tell me anything as I had put it in my husbands name. I tried to explain the birthday and only needed to know if it would be there on time. They didn't want to know. Despite paying with credit card in my name, and having all the relevant info,... Read Full Review »

3 out of 5 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Went into the store last dec to purchase
PC World By Anonymous (16/08/2006)

Went into the store last dec to purchase an Epson photo printer. Price was £149.99, good deal at the time I was happy. Got home to find that the item was £99.99 on their website and available for "Store collection"!!!! I called them up only to be told they do not match prices to the Internet....it was their f***ing website!! Further more the so called "Customer Service" operato... Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I feel I am obliged to advise people of
PC World By Robert Heath (14/08/2006)

I feel I am obliged to advise people of the experience I have had regarding PCWorld, and particularly their warranty arrangements with PCPerformance,the short version is: trust them at your peril, but maybe mine is an isolated case.
As it has turned out these are seperate entities, and there is no love lost between them, on the rare occassions they manage to liase.In short my experience would di... Read Full Review »

8 out of 8 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)