PC World

Abismal customer service, reserved on line for store pick up. On arrival told the item was out of stock, complained and staff not interested. Read Full Review »

why the ef is this store still open if it has such bad reviews and poor customer care? they should close it down all together. Read Full Review »

i ordered an ipod through the internet which it said was in stock put all my details sorted delivery and payment on confirmation i was told my ipod was not in stock Read Full Review »

I bought a reconditioned laptop recently and after getting it home I had problems setting it up on my wireless network.

When I returned to the store the person on the service desk was extremely helpful and was able to get the wireless working in store. He wrote down the steps to follow if it didn't automatically connect.

I got the machine home again and sure enough it connected and i have ha... Read Full Review »

Bought on-line for in store pick up. Travelled almost 20 miles to be told out of stock. Insisted they go online and do a reservation process and they discovered that their store has stock indicated when in fact it doesn't. Got a shrug of the shoulders and no apology. 48 hours later still says stock available but non in store.
This is the second time this has happened and never again will I... Read Full Review »

i ordered a reconditioned pc, was agreed 1 year extra warantee, when needed repair there was no extra warantee. even though they except it was mistake to say that, they wouldn't repair my pc. in other words do not believe in what they says not trust worthy at all. i wouldn't recon this store to any one very poor coustomer care. Read Full Review »

ordered a Canon Pixma iP4300 for 59.00 online, cheapest anywhere, went to local store, wasnt on shelf, but someone else had ordered one, so quickly got me the printer and off i went. Made listening to them still trying to sell me 3 years cover for 20 quid bearable!

Bargain excellent service Read Full Review »

Do no use this waste of time retailer. Tried to buy an iPod and had to travel 20 miles to collect from store, only to be told they had none left - despite it (their web page) telling me that I had reserved one. Useless Read Full Review »

It took us 15 minutes to choose the TV, DVD and PC (which was not in stock so we were told it could be delivered)that we wanted and one hour to actually pay and arrange delivery! Although the salesperson was very polite he had only been working at the store for 4 weeks and could not arrange delivery, so tried very unsuccessfully to get someone to do it for him. At one point a store manager came to... Read Full Review »