PC World

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Average Store Rating.

Overall Rating:
2 out of 5
22% of users recommended this store
  • Ease of Ordering:2.5 out of 5
  • Availability:2 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:2 out of 5

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List of all PC World reviews available. Read what other users think about PC World before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I was silly enough to have bought a

    PC World By S P (18/12/2008)

    I was silly enough to have bought a Advent laptop from the Staines pcw. In short, I was absolutely stupid to have believed a single word they said. It is a truly awful machine, comes with loads of bundled software that makes it run sooo slow! Including, pictures and logs from previous users!! (probably the bored staff who can't be bothered to talk to potential customers!)
    The customer service ... Read Full Review »

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    • Overall Rating:2.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I visited PC World in Enfield today to

    PC World By Ian Card (14/12/2008)

    I visited PC World in Enfield today to purchase a flat screen LG TV. The store was not over busy, however, I had to wait for 45 minutes to be served by anyone. Several Managers an support staff were hovering about with a clipboard - not buy at all. Worst customer service that I have ever encountered. Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I bought an expensive Kodak printer for

    PC World By inpips sdhg (08/12/2008)

    I bought an expensive Kodak printer for my daughter to go to University. After a few months it broke and would not print. She can't drive and I had the receipt, so i duly send her the receipt and she eventually got a friend to drive her 20 miles to her nearest PC world store. When she got there they point blank refused to refund or repair because it was older than 28 days from purchase.

    She&#... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    My daughter bought a Acer Laptop from

    PC World By Anonymous (14/11/2008)

    My daughter bought a Acer Laptop from comet , its power supply burnt our new carpet, it took us hour and hour on phone for months to get our money back for the laptop and a carpet, worst customer servise we have ever had from both companys Read Full Review »

    1 out of 1 people found this review helpful

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    i bought a acer aspire one laptop when i

    PC World By walter HUTCHISON (12/10/2008)

    i bought a acer aspire one laptop when i asked if it had a cd drive in it he said yes on arrriving home with it i opened it and found it had no cd drive in it on taking it back to the store i was refused a refund on account i had opened the packaging i explained in order to check the goods i had to open the packaging as i am not blessed with xray vision the tech guy insisted he was right and he wa... Read Full Review »

    1 out of 2 people found this review helpful

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    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Bought a laptop having to get many

    PC World By Anonymous (28/08/2008)

    Bought a laptop having to get many replacements throughout the 5 months of having my laptop. 2 days ago got a replacement product, great laptop.

    Customer services is a 4/5 for me, some are experienced and helpful but others seem clueless sometimes when explaining specific products you are about to purchase. For instance, when I purchased my laptop I had problems with the webcam drivers (which, on... Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I went in to one of the PC World stores

    PC World By Kyle McCollin (19/05/2008)

    I went in to one of the PC World stores after a new computer and was delighted with the service I got. As an avid PC user I knew about the software I needed and was able to buy that without any problems and had someone to help me get all the things I was after. Even got the Support Monthly Package as my last laptop got its screen smashed and payed out £200 to get it fixed. Pricing in a store doesn... Read Full Review »

    4 out of 7 people found this review helpful

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Orded an item and was told it would take

    PC World By Anonymous (12/05/2008)

    Orded an item and was told it would take 5 working days, 10 working days later and not only is there no sign of the item there has been no cummunication to let me know whats happening, I never use their shops as they are such a rip off but now I dont think I will ever use their website either Read Full Review »

    none of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    To the writer who felt she was lucky

    PC World By MARK TRAVERS (21/01/2008)

    To the writer who felt she was lucky using the excellent Carlisle store - I recently took back a HD ready Television set (I bought in Dumfries PC World) to my hometown store in Carlisle,which when opened I found a small nick on the screen - thinking I was about to enter a difficult negotiation to replace the set, I got geared up, only to be met by a quiet response from the sales man who replaced i... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Am I just lucky? For all the disgruntled

    PC World By JENNIFER WALDRON (01/01/2008)

    Am I just lucky? For all the disgruntled reviewers I would say come to Cumbria. The staff at PC World in Carlisle are friendly, willing to discuss various options, happy to let a customer go away and think about their purchase, do the transaction in a quiet sales corner with comfy chairs and carry any heavy goods to the car.

    Come to think of it, Comet, Currys, B and Q....... in fact all the ... Read Full Review »

    1 out of 1 people found this review helpful

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