PC World

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Average Store Rating.

Overall Rating:: 2 out of 5

22% of users recommended this store

Ease of Ordering:2.5 out of 5
Availability:2 out of 5
On-Time Delivery:2 out of 5
Customer Care:2 out of 5

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Overall Rating:1.0 out of 5
Ease of Ordering:2.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:0.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

PC World

Bought a camera for husband as birthday

By Angela Earl (18/08/2006)

Bought a camera for husband as birthday gift. As it wasn't available to collect in store I rang to check when to expect delivery. They wouldn't tell me anything as I had put it in my husbands name. I tried to explain the birthday and only needed to know if it would be there on time. They didn't want to know. Despite paying with credit card in my name, and having all the relevant info, they were rude and completely unco-operative. I told them I would go back online and cancel the order, only to be told I couldn't cancel online, I would have to go through them, and I couldn't do it through them because it wasn't my order to cancel. I told them it was ridiculous and their words were 'its not ridiculous its the data protection act'. They are ridiculous because it's my money, and my credit card, and I wouldn't choose to spend a penny there again if that is a representation of their attitude to their customers. Beware!! By the way I did find out that delivery is 5-7 days IF in stock, so it is still rubbish compared to other sites here.

3 out of 5 people found this review helpful

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