PC World

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Average Store Rating.

Overall Rating:: 2 out of 5

22% of users recommended this store

Ease of Ordering:2.5 out of 5
Availability:2.5 out of 5
On-Time Delivery:2 out of 5
Customer Care:2 out of 5

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List of all PC World reviews available. Read what other users think about PC World before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 1 - 10 of 93

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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
We purchased a sony laptop at the
PC World By Anonymous (02/02/2009)

We purchased a sony laptop at the Rotherham store yesterday. My husband had already decided on the model he wanted, and it was cheapest unfortunately at PC World. Our local Wakefield store did not have any in stock, said Rotherham did, but said couldn't ring and either hold it or get it across to Wakefield. Said would sell the display model at Wakefield to him, but at full price & manager woul... Read Full Review »

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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Bought a PC from Squires Gate,
PC World By Tom MacFarlane (16/01/2009)

Bought a PC from Squires Gate, Blackpool.

PC had 115Gb of unknown file information on hard drive.

Told I must have downloaded it while m/c was unattended!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Did not receive the goods,and been a
PC World By Anonymous (10/01/2009)

Did not receive the goods,and been a total night mare to get the money back Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I went to get a memory upgrade at the
PC World By Michael Dougherty (09/01/2009)

I went to get a memory upgrade at the Tottenham Court Road PC World. They have a large sign advertising memory upgrade for £14.99 in store. This includes memory installation and on the spot service. I waited in the queue for about 30 minutes. I then was told by the manager Sanjika that I needed two RAM memory cards installed and they would charge me for 2 installations! What a scam. He also told m... Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
Today I attempted to buy a Samsung NC10
PC World By simon london (27/12/2008)

Today I attempted to buy a Samsung NC10 Netbook. Before checking stock, the assistant asked what I wanted to do with it. I said I'd researched Netbooks and knew this was the one I wanted, but no, she still insisted. I told her it was for internet browsing so she went off and checked stock. Yep, got one. Good. How am I paying? By credit card. Okay. Over to the payment desk.
With wallet out, I ... Read Full Review »

4 out of 4 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Do not use this store or trust Kelkoo.
PC World By chas thomas (25/12/2008)

Do not use this store or trust Kelkoo. They make up prices to get you interested and then change them at will.
You will waste a lot of time and get very angry - like me. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I bought a compaq laptop from pc world
PC World By Cath Taylor (22/12/2008)

I bought a compaq laptop from pc world in newport - i have no complaints with the actual store but plenty with pc world in general. The first laptop i had was faulty and was exchanged straight away. The second laptop i had developed a fault after 6 weeks, i phoned tech guys and over the course of a week they had me do system restores and a system recovery to no avail - it was eventually picked up... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
it is very disapointed to say that i
PC World By gerry farrug (18/12/2008)

it is very disapointed to say that i never ever dealed with a uk store and found problems to solve a claim under pc performace like i had found with pc world costomer service.if some one has the decency to cominicate with me and maybe solve my claim ,will be very apriciated.i have mailed more than 15 email which most of we not replied i have called overseas more than12 times with no succsess i tri... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I was silly enough to have bought a
PC World By S P (18/12/2008)

I was silly enough to have bought a Advent laptop from the Staines pcw. In short, I was absolutely stupid to have believed a single word they said. It is a truly awful machine, comes with loads of bundled software that makes it run sooo slow! Including, pictures and logs from previous users!! (probably the bored staff who can't be bothered to talk to potential customers!)
The customer service ... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I visited PC World in Enfield today to
PC World By Ian Card (14/12/2008)

I visited PC World in Enfield today to purchase a flat screen LG TV. The store was not over busy, however, I had to wait for 45 minutes to be served by anyone. Several Managers an support staff were hovering about with a clipboard - not buy at all. Worst customer service that I have ever encountered. Read Full Review »

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