John Lewis

John Lewis has been voted the UK’s favourite retailer in a poll of over 6000 shoppers. The Consumer Satisfaction Index 2008, carried out by retail analysts Verdict Research, asked customers to rate retailers in terms of range, price, convenience, quality, service, ambience, facilities and layout.

Average Store Rating.

Overall Rating:
3 out of 5
50% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:3.5 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3 out of 5

Certified Shop

List of all John Lewis reviews available. Read what other users think about John Lewis before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 180 of 217
Would you like to write your own review ? Write a review
  • Overall Rating:1.0 out of 5
  • Ease of Ordering:3.0 out of 5
  • Availability:3.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
John Lewis

Very dissapointed. I placed an order and

By laura campbell (06/01/2009)

Very dissapointed. I placed an order and waited for to come. Nothing, no email no phone call nothing. When i rang to ask why they said my card did not pass security checks. What rubbish!! I have never had any problem like this before. I will never be shopping at john lewis again. I ordered a laptop on offer with only 2 left in stock. They didnt want to send it to me so made up a rubbish excuse. simple as that.

Reply to reviewer (Merchant use only) (Merchant use only)