John Lewis has been voted the UK’s favourite retailer in a poll of over 6000 shoppers. The Consumer Satisfaction Index 2008, carried out by retail analysts Verdict Research, asked customers to rate retailers in terms of range, price, convenience, quality, service, ambience, facilities and layout.
Purple canvas trainers from Converse. Complete with white laces and a white trim.
Purple canvas trainers from Converse. Complete with white laces and a white trim.
A contemporary twist on the classic white cotton shirt and a crisp complement to any dark suit, this Jaeger…
A contemporary twist on the classic white cotton shirt and a crisp complement to any dark suit, this Jaeger shirt features ? sleeves with pleated cuffs and shoulders. ...
Purple canvas trainers from Converse. Complete with white laces and a white trim.
Purple canvas trainers from Converse. Complete with white laces and a white trim.
Our padded underwired bra comes in a lovely polka dot pattern, with frills on the strap to add that feminine…
Our padded underwired bra comes in a lovely polka dot pattern, with frills on the strap to add that feminine touch. A great everyday bra, it's a delightful alternative ...
Slightly cropped and tapered from the hip to the ankle, these flat fronted trousers from Jaeger are a…
Slightly cropped and tapered from the hip to the ankle, these flat fronted trousers from Jaeger are a flattering and feminine style. With stretch for comfort, they ...
Great value duvets made from non-allergenic, siliconised polyester fibre for loft and warmth. With a 50%…
Great value duvets made from non-allergenic, siliconised polyester fibre for loft and warmth. With a 50% cotton, 50% polyester cover. Construction: Sewn through ...
A favourite among Hollywood celebrities, these Hudson jeans come in a flattering bootcut style with the…
A favourite among Hollywood celebrities, these Hudson jeans come in a flattering bootcut style with the signature triangle-flap back pockets. 34" leg
Wrap yourself in this luxurious pure cotton towelling bath robe, generously cut and extremely cosy. This…
Wrap yourself in this luxurious pure cotton towelling bath robe, generously cut and extremely cosy. This shawl collar robe has deep pockets and matching tie belt. ...
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View more John Lewis products »List of all John Lewis reviews available. Read what other users think about John Lewis before making a purchase. Kelkoo: helping you find the best stores to buy from online.
This is a review of John Lewis Direct not of the High Street Store, as they as different as chalk and cheese. Ordered an expensive small fridge. They stated that there were 10 available. Expected 7 working days delivery as advertised, but found out after enquiring after 8 days that the delivery would be 3 weeks. Went back in to their web site and lo and behold it did say 3 weeks but it was tucked ... Read Full Review »
Website and delivery were fine - the problems only begun when we unpacked our new washer dryer. There were three completely separate points of damage, none of which had happened in transit, as all were near the corners and were covered by very strong and undamaged outer packaging. There were broken pieces, missing pieces of broken plastic and a loose piece of broken plastic that we never did ident... Read Full Review »
none of 1 people found this review helpfulI was 'Surprised' at some Poor Reviews Here, I have bought from them for YEARS without Problem & If using their own Credit Card I get an extra 2% online or in store. [In Vouchers] The Robbers & Barclays/ Goldfish removed the EARNED POINTS from me because I cancelled my CARD. John Lewis will 'Match Price' & will usually offer a FREE Extended Guarantee. Read Full Review »
DO NOT USE! THERE WAS NO PLACE FOR ME TO PUT 0 OR I WOULD HAVE. I ORDERED A IPOD FOR A GIFT, THEY NEVER DELIVERED AND TOLD ME THEY RAN OUT OF STOCK, TWO DAYS AFTER DELIVERY WAS MENT TO BE MAID, SPENT OVER 4 HOURS ON HOLD. TRUST ME STAY AWAY! Read Full Review »
1 out of 1 people found this review helpfulWORST COMPANY ON THE MARKET!!! BOUGHT A TOMTOM AND ITS GONE WRONG. ALL THEY HAVE TO SAY IS ITS NOTHING TO DO WITH THEM. RUDE CUSTOMER SERVICE STAFF AND NOBODY IN THE COMPANY HAS ANY AUTHORITY. THEY ALL WASH THEIR HANDS OF YOUR ORDER ONCE THEY HAVE YOUR MONEY. WHEN I CALLED TO FIND OUT WHAT TO DO, THEY SAT IN THE BACK GROUND AND LAUGHED AT YOU, TO MAKE YOU FEEL STUPID. DO NOT USE!!! STAY FAR FAR AW... Read Full Review »
Very dissapointed. I placed an order and waited for to come. Nothing, no email no phone call nothing. When i rang to ask why they said my card did not pass security checks. What rubbish!! I have never had any problem like this before. I will never be shopping at john lewis again. I ordered a laptop on offer with only 2 left in stock. They didnt want to send it to me so made up a rubbish excuse. si... Read Full Review »
I have used this twice now for Christmas presents and I must say I am impressed, I will use this site again in the future!
I thought John Lewis was expensive that's why I don't buy from them but I was pleasantly surprised!! Read Full Review »
Bought a 40" Sony TV. They phoned up with a time, and although the time was the afternoon, they actually knocked in the morning, just on the off chance I was home. I was, and was very pleased to not have to sit in all day. The drivers were really nice and I could not say a word against the whole service. Also, a free 5 year guarantee is worth a lot. Read Full Review »
What they don't tell you is that John Lewis Direct and John Lewis operate as completely separate companies and the store are instructed to not assist if you run into difficulties.
Be VERY careful when ordering a washing machine. They DON'T install. This isn't clear on the website. At the time of ordering you have an option of selecting one of their recommended installers. If you m... Read Full Review »
They are very high trained people with excellent manners and treat everyone the sae and will go out of their way to make sure you're completely happy about your choices even if you didn't end up buying the item. Read Full Review »
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