Prompt Online

Average Store Rating.

Overall Rating:
4.5 out of 5
90% of users recommended this store
  • Ease of Ordering:5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:5 out of 5

Certified Shop

40 offers Most Popular Prompt Online Products

    • Informations details

      • Freestanding Upright Freezer, White

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      • Product Overview: Bosch GSD26N01GB
        • User reviews
          4.5 out of 5 (0 reviews)
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    • Price

      1. Price: £444
      2. + P&P: Free
      3. Total: £444

    • Informations details

      • Experience 48cm Single Pyrolytic Oven, Stainless Steel

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      • Product Overview: Hotpoint SE48101
        • User reviews
          0 out of 5 (0 reviews)
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    • Price

      1. Price: £680
      2. + P&P: Free
      3. Total: £680

    • Informations details

    • Price

      1. Price: £380
      2. + P&P: Free
      3. Total: £380

    • Informations details

      • Fridge built in Integrated

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      • Product Overview: Neff K4624
        • User reviews
          0 out of 5 (0 reviews)
      • Compare Neff K4624 prices »

    • Price

      1. Price: £838.92
      2. + P&P: Free
      3. Total: £838.92

    • Informations details

    • Price

      1. Price: £251.52
      2. + P&P: Free
      3. Total: £251.52

    • Informations details

      • Exxcel Freestanding Upright Freezer

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      • Product Overview: Bosch GSV30V21
        • User reviews
          0 out of 5 (0 reviews)
      • Compare Bosch GSV30V21 prices »

    • Price

      1. Price: £549
      2. + P&P: Free
      3. Total: £549

    • Informations details

      • Integrated Under Counter Larder Fridge, White

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      • Product Overview: CDA FW220
        • User reviews
          0 out of 5 (0 reviews)
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    • Price

      1. Price: £239
      2. + P&P: Free
      3. Total: £239
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List of all Prompt Online reviews available. Read what other users think about Prompt Online before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  1. After being let down by a company going

    Prompt Online By David Bailey (14/01/2009)

    After being let down by a company going into liquidation 2 weeks before Christmas I was in a panic. I desperately needed a fridge in order to store the family Christmas food. I called prompt and thankfully they had the Bosch integrated fridge in stock. We arranged for an express delivery date over the phone and prompt said that the delivery driver would call the evening before hand, which they did... Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  2. Excellent communication. Very friendly

    Prompt Online By Kevin Elwis (18/12/2008)

    Excellent communication. Very friendly and quick to respond on telephone.delivery arranged for when it suited me not the delivery firm.All in all a very reliable service. (and a good price!) Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  3. I was in a bit of a mess after ordering

    Prompt Online By Jane Milford (08/12/2008)

    I was in a bit of a mess after ordering my Electrolux single oven (EOB53000X) elsewhere. They then could not deliver as they were out of stock (much to my anger) I began looking around at alternative suppliers and found prompt online. I gave them a ring, to find out if they had stock, which they did. I ordered and received my goods within a matter of days far shorter than their proscribed 7-10 wor... Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  4. After prompt online have gone to so much

    Prompt Online By Jane Simpson (23/11/2008)

    After prompt online have gone to so much trouble for me, the least i could do is leave a review about how they helped me out of trouble. It all started a few weeks back with another white goods seller who shall remain nameless. They promised me that the item was in stock and that it would be with me within days. Two weeks later I still had heard nothing, I spent hours on the phone trying to get th... Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  5. Very pleased with my fridge freezer, was

    Prompt Online By Dave Tutt (24/10/2008)

    Very pleased with my fridge freezer, was told it would arrive between 7-10 working days, it arrived on the 4th, was so pleased used them again for a dishwasher yesterday, am awaiting that delivery, but I'm looking forward to the same Prompt service. Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  6. I ordered a Neff built-In single oven in

    Prompt Online By Sarah Dobson (24/10/2008)

    I ordered a Neff built-In single oven in Brown from the prompt online store. I choose the site because I found that it looked professional and had ISIS accreditation. Item arrived well within the 3-5 working days stated. I am extremely pleased and will use prompt online in the future. Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  7. Was impressed with price of dishwasher

    Prompt Online By Anonymous (20/10/2008)

    Was impressed with price of dishwasher and ease of ordering. Had very prompt confirmation and was advised delivery would be within 7-10 working days. After that we heard nothing for over a week. I emailed to ask if they had an update on the delivery time and had a rather abrupt email in return just saying delivery would be within the time stated, 7-10 working days. We were relying on this as we ha... Read Full Review »

    Reply From Prompt Online

    06/11/2008

    I am sorry that you appear to not have been completely satisfied and we sincerely apologise that we were not able to deliver your item within a convenient period. I can assure you that this was an exception incident and we have since implemented a new delivery system, which will ensure customers have their items well within the periods outlined on our site, no matter where they live. We hope this should completely irradiate any repeat and provide a far quicker service to our customers.

    none of 1 people found this review helpful
    • Overall Rating:2.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: No

    Reply to reviewer (Merchant use only) (Merchant use only)

  8. Excellent service, told me 7-10 working

    Prompt Online By Mohammed Mukul (14/10/2008)

    Excellent service, told me 7-10 working days for delivery, received it within 4!!!! Very pleased. Great price too!!! Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  9. I have just received my products and

    Prompt Online By Anonymous (13/06/2008)

    I have just received my products and what a refreshing change from most online shops. I was looking to buy a couple of Bosch items for my new kitchen. In the past I have had bad experiences with some ultra cheap websites that lack any form of customer service so I decided to do my research this time. After looking at a couple of sites I found prompt online, there site looked professional, they wer... Read Full Review »

    2 out of 2 people found this review helpful
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

  10. What a wonderful on line shopping

    Prompt Online By Anonymous (02/06/2008)

    What a wonderful on line shopping experience, Prompt on line does exactly what it says on the tin!!!! I found what I wanted very easily and within a few clicks it was ordered and delivered within a few days. A very informative site that I would recommend to everyone. WELL DONE and thank you. Read Full Review »

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Reply to reviewer (Merchant use only) (Merchant use only)

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Prompt Online contact information including Prompt Online address and delivery options. Kelkoo: helping you find the best stores to buy from online.

Head Office

Address :
Prompt House, Unit 9, Daniels Farm, Wash Road, Noak Bridge, Laindon
Town :
Essex
Postcode :
SS15 4AZ
Country :
UK
Fax :
01268 522 698
Website :
www.promptonline.co.uk

Customer Service

Email
info[at]promptgroup.co.uk
Phone :
01268 350 205
9am - 5pm

Payment Methods and Shipping

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