Oyyy

Average Store Rating.

Overall Rating:
4 out of 5
81% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:4 out of 5

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Review 208 of 217
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:4.0 out of 5
  • Availability:3.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Oyyy

I ordered a set of speakers from

By Jenny Henderson (22/12/2008)

I ordered a set of speakers from oyyy.co.uk on a saturday morning and paid extra for 'next working day delivery' (having carefully checked that the only condition was that the order was placed before 4pm - there was no mention of special criteria at weekends in the terms). After waiting in all day I phoned up to ask if my parcel would be coming. I was then treated like an idiot for thinking that 'next working day' would mean the monday, despite no mention on there website that they would not process orders on saturdays (which a lot of online companies will do, and others make it clear that they do not).

The call centre staff were rude and refused to do anything to resolve the issue. If you do want to use this shop (which I wouldn't recommend) then do not pay for the next day delivery. By the sound of it you get better service if you pay less.

2 out of 3 people found this review helpful

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