Amazon

Never had a major problem Amazon always on time, customer service always good and excellent prices, minor problem, bought something and on the site they never said if the product was dsl or cable router, thinking it was dsl i opened it and then realized it wasn't dsl so sent it back and got refund

Overall = 5/5 Read Full Review »

Well Amazon, is Amazon, the megacorporation, but their customer service is rubbish. They have several times delayed order (sometimes by a month on initial estimates) and once delivered a CD with case badly cracked. When I complained they said "Product can be damaged in transit and you must understand this risk when you order a product from us". Nice. Read Full Review »

I ordered a Gigabyte BT03D usb bluetooth adapter on the 10th February. I opted for the free delivery which was estimated to be between 23rd February and 3rd March. I received an email today 1st March saying that delivery was delayed and would take another one to two weeks. When I ordered the item it showed as in stock. I checked on the site today and it is still shown as in stock with one to t... Read Full Review »

I ordered a new canon ixus digital camera from amazon. Ordering was very easy and delivery was within 3 working days on super saver delivery. One thing I wasnt impressed with was the courier they use. I was at home when they arrived. They didn't bother ringing the bell but simply opened my porch and left the item there in open view. good thing i was at home to immediately retrieve it. The pa... Read Full Review »

This item is listed as Free P and P but when I proceed to checkout there is £4.50 pandp added on Read Full Review »

Be very wary of any items sold by Amazon that are actually supplied by Allcam. Allcam are an extremly poor retailer and should be avoided like the plague!

I recently tried to purchase a DVD player from Allcam. Called them up on Thursday and was told the item was in stock and would be shipped immediatly. Placed the order and made note that the item was urgent and needed by Friday if at all possibl... Read Full Review »

I ordered the Hinari sandwich maker on Jan.5th 2007 and was informed that it was instock but delivery could take 1-2weeks. Have since received an email from Amazon informing me that delivery would be delayed by another 2 weeks and yet another email saying that delivery would be further delayed by 4-6 weeks and that I should expect delivery possibly April making a total of 3 months since first orde... Read Full Review »

I've used Amazon to order a range of goods over the past few years and the service has been good until the past six months. I ordered books in October that were supposed to be in stock and told to allow 4-6 weeks for delivery. They never arrived and email queries were ignored. Checking the order status I noted in January that the order was cancelled with no explanation or notification. I thoug... Read Full Review »

my books have not arrived which i ordered in December, no contact has been made with a timescale, very disappointed with Amazom Read Full Review »

Still a good online store. Items are delivered quickly (usually quicker than they suggest on standard delivery). Returns are easy (and they pick up the bill for return postage too!). Never had any problem sending things back. Always got goods in perfect condition. I wish all retailers were like this. Read Full Review »