Amazon

Average Store Rating.

Overall Rating:: 3.5 out of 5

63% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:3.5 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3 out of 5

Most Popular Categories at Amazon

* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Amazon reviews available. Read what other users think about Amazon before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: Yes
Amazon is a great site and the ordering
Amazon By TRUDI RANSON (31/12/2010)

Amazon is a great site and the ordering is easy BUT if anything goes wrong or the order isnt delivered within the timescales stated ...they dont want to know. I rang customer services and they were less than helpful then the operator said she would find me an email address to help me further and left me on hold for almost 15mins!! Then she came back and gave me the Amazon website!!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
As usual, brilliant service.Book ordered
Amazon By Anonymous (21/12/2010)

As usual, brilliant service.Book ordered as a last minute Christmas present on the evening of 16th Dec. Delivery estimated 24th Dec. e-mail confirmed despatch 17th Dec. but due to bad weather, delivery not guaranteed for Christmas. By the time I received the e-mail, my daughter rang me to thank me for the surprise book! Delivery, in atrocious weather, took 36 hours. Well done Amazon!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
As always, good reliable service
Amazon By ROb Petrick (01/11/2010)

As always, good reliable service Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
This is really and undoubtly the best
Amazon By Nikhil Gyan (19/07/2010)

This is really and undoubtly the best site... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
This site is always a good place to buy
Amazon By Daniela Wren (17/06/2010)

This site is always a good place to buy from, with a wide range of products and an easy to use website. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Customer service will hang up on you if
Amazon By Joujou (06/05/2010)

Customer service will hang up on you if your query is complicated and/or you're right and they can't think of excuses. I called because I wasn't able to finish an order because of a glitch in their system, and by the time I called them they raised the price. So when I questioned why this happened and that I'd like to buy for the reduced price, the guy hung up on me. I suspect it was a false advert... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Amazon is a classic for a reason;
Amazon By Mary Paul (01/05/2010)

Amazon is a classic for a reason; predictably easy site, although perhaps a bit too much info everywhere.
Delivery was in the 3 days as specified, although slightly confusing options for it. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
I bought some hard-to-find DVDs on
Amazon By Kate Abbott (08/04/2010)

I bought some hard-to-find DVDs on Amazon, and find their site so easy to use, and obviously it is trustworthy and reliable.

It isn't necessarily the cheapest place to buy, but when I don't know anything about the other sellers, and if the price isn't that much more expensive, I would use Amazon just cause you can rely on them.

BUT, when it comes to other sellers actually selling on Amazon, you ... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
EXCELLENT...! Item received in good
Amazon By Andy Lee (08/04/2010)

EXCELLENT...! Item received in good condition and shipped faster than expected. I never had any problems ordering from Amazon.com. Keep up the good works Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I used Amazon to buy many products.
Amazon By David Liu (14/01/2010)

I used Amazon to buy many products. However, recently, a defect Asus T91 product happened and I used their customer service.

The refund process is proved to be very difficult as Amazon doesn't have a good system with their partners. Asus and Amazon have a conflict refund policy.

Amazon's refund investigation was extended again and again (5 times). Probably as others mentioned, the customer servi... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)