Appliances Online

Average Store Rating.

Overall Rating:
4.5 out of 5
90% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

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List of all Appliances Online reviews available. Read what other users think about Appliances Online before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    The Appliances Online website was easy

    Appliances Online By Mrs Glynis Clark (15/07/2011)

    The Appliances Online website was easy to use and they offered a next day service at no extra charge.
    The delivery arrived on time, was unpacked and positioned efficiently and the old appliance removed.
    All in all an excellent service. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Overall Rating: Good

    Appliances Online By Ms Patricia Leigh (15/07/2011)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I think Appliances Online probably have

    Appliances Online By Mr Patrick Wyatt (14/07/2011)

    I think Appliances Online probably have the best website I have used to date. It was excellent at every stage of the process and they delivered our new freezer at 7.10am as advised in advance, leaving us the rest of the day free. Excellent! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    They have never managed to deliver to me

    Appliances Online By Mr Roger Barton (14/07/2011)

    They have never managed to deliver to me as promised when ordering. The date is always amended by a few days Read Full Review »

    Reply From Appliances Online

    21/07/2011

    Dear Customer,

    Thank you for raising your concerns. We are very sorry to hear you were disappointed with our delivery service. We take all reviews very seriously and would like to investigate your order.

    Please can you send us your name, order number and contact information?

    We look forward to hearing from you,

    Kind regards,

    The Appliances Online Team
    reviews@appliancesonline.co.uk

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:3.0 out of 5
    • Recommend store: Yes

    Easy to order, delivery date to suit me,

    Appliances Online By Mrs Alison Mason (14/07/2011)

    Easy to order, delivery date to suit me, and great contact with delivery driver. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Overall Rating: Excellent

    Appliances Online By Mr TERRY PRATT (14/07/2011)

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Baumatic BTD1 tumble dryer vented

    Appliances Online By Mr richard franks (13/07/2011)

    Baumatic BTD1 tumble dryer vented integrated.This unit was purchased because my wife wanted an integrated unit.Once fitted the unit is adequate.HOWEVER the unit is pretty flimsy and the fitting instructions were pathetic.Typically advising a 100mm hole required for the vent tube..so i drilled a 100mm hole and the vent tube will not go through!! so i had to mod using plastic truncking..buyt once f... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Delivery men were very courteous and

    Appliances Online By Ms Shelley Rosenberg (13/07/2011)

    Delivery men were very courteous and pleasant and arrived within the time slot. Really good communication with texts and calls to remind me and confirm delivery. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Easy to order. kept well informed of

    Appliances Online By Anonymous (13/07/2011)

    Easy to order. kept well informed of delivery date. Courier rang me on delivery day to give me estimated time of delivery. Could not have had a better service Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    GOOD PRICE- GOOD SERVICE GOOD COMPANY-

    Appliances Online By Mr Gordon Sturrock (13/07/2011)

    GOOD PRICE- GOOD SERVICE GOOD COMPANY- RECOMMEND AOL. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

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