Teleworld

This store has ceased trading.

Average Store Rating.

Overall Rating:
3 out of 5
53% of users recommended this store
  • Ease of Ordering:3.5 out of 5
  • Availability:3 out of 5
  • On-Time Delivery:3 out of 5
  • Customer Care:3 out of 5

List of all Teleworld reviews available. Read what other users think about Teleworld before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 2,685 of 2,728
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:1.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Teleworld

Hi.Few weeks ago bought an LCD TV from

By Anonymous (22/11/2008)

Hi.Few weeks ago bought an LCD TV from this online company.When I placed the order,price was reasonable,however,for same item,now has gone up nearly £ 70 or more.
Anyway.I ask for free standard delivery and place the order.However,next day I was stunned to find out that free standard delivery would take 28 working days to arrive!!!
Immediately I notified them about the issue and told them I had an occasion and 28 working days was a bit much wait.They refused to deliver faster,advising me upgrade to a 10-working-day premium delivery for £ 19.99 on top!!!
Being in such position,I looked for another internet company that would deliver faster and finally found one which'd deliver next day for a tenner more!At once I placed the order.
Notified them of my decision to cancel existing order explaining them reason for this would be extreme delivery timeframe.Shortly,someone from customer service called me back and offered me a next day free delivery instead!!!What a sudden change!But,certainly I had to refuse,as I had already bought item elsewhere.
Teleworldplc told me that a refund would take up to 30 days to proceed!
Nonetheless,after a 35 days wait,finally money was refunded to my credit card,where I had to pay another £ 25,due to high borrowing interest.
But,to end my misery,I found out in credit card statement that Teleworldplc had refunded me £ 25 less from total amount!!!
When I rang them to ask about this,I was told that this is administration fee charge when a refund is placed!!!I was never aware of this,until saw it in CC statement!
In the end,I paid £ 25 interest in my CC,was denied £ 25 refund and also paid around £ 10 for some 0871 nr phone calls from my phone bill,total £ 60 wasted plus frustration and didn't purchase not even a needle from them.
PLEASE AVOID THEM!!!

5 out of 5 people found this review helpful

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