iFlorist

Average Store Rating.

Overall Rating:: 1.5 out of 5

11% of users recommended this store

Ease of Ordering:3 out of 5
Availability:2 out of 5
On-Time Delivery:1.5 out of 5
Customer Care:1.5 out of 5

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List of all iFlorist reviews available. Read what other users think about iFlorist before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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TWO IFLORIST ORDERS WERE PLACED ON 19TH
iFlorist By Anonymous (13/01/2009)

TWO IFLORIST ORDERS WERE PLACED ON 19TH DECEMBER, 2008, FOR DELIVERY ON 23RD DECEMBER, 2008, AND AS AT 13TH JANUARY, 2009,THEY HAVE NEITHER BEEN DELIVERED NOR HAVE I RECEIVED ANY COMMUNICATION FROM THEM AT ALL. TO THE BEST OF MY KNOWLEDGE, THE MONEY WHICH HAS BEEN TAKEN FROM MY ACCOUNT ON THE 23RD JANUARY HAS NOT BEEN CREDITED YET. I HAVE SENT ABOUT NINE EMAILS TO THEM. Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Ordered flowers and wine for my partner
iFlorist By Mike Krebs (01/01/2009)

Ordered flowers and wine for my partner in Yeovil. She has not yet received the wine. Sent 5 emails never heard a response. I call for the wine to be delivered ASAP or my account reimbursed.
Should have done my research before ordering. Read Full Review »
- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I ordered flowers from iflorist on the
iFlorist By S SAVAGE (30/12/2008)

I ordered flowers from iflorist on the 17th Dec 2008 they wer for my mums funeral. The flowers cost £294.00 and the company debited it from my account.The funeral eas not until the 29thDec and I was happy that I had given plenty of time for the flowers to be made for my mothers hearst. But when the funeral cars turned up there were no flowers on it.This was very distressing and I will never as lon... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
never ever order flowers from here if
iFlorist By JOHN PONSFORD (28/12/2008)

never ever order flowers from here if you want to get them.I ordered flowers for my brothers funeral 23rd Dec 2008, they never arrived you have got to agree its not something you can send next year I did get a refund with no argument. Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
NEVER, EVER ORDER FLOWERS FROM THESE
iFlorist By Kerry Shorten (15/12/2008)

NEVER, EVER ORDER FLOWERS FROM THESE THEIVES. Over 1 month ago I ordered flowers for my Sister-in-laws birthday. My credit card was debited and I received an email confirmation. The flowers were supposed to be delivered on the 1st November 08. I am still waiting. I have emailed the company 3 times in the past 2 weeks asking for a refund and have yet to receive a reply. So Mr David Price what do yo... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Unbelievably bad. I ordered some flowers
iFlorist By duvessa mallalai (06/11/2008)

Unbelievably bad. I ordered some flowers for my 84 year old mothers birthday in south africa, giving 4 days notice to be delivered. They said they would deliver on the day, and they did not. Nor have they up til now. Nor will they reply to my emails, and they have no phone number. I can't get my money back, I can't get the flowers delivered and I can't get anyone to reply. Theives and ... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
My partner ordered flowers on 16/10/08
iFlorist By john stirling (21/10/2008)

My partner ordered flowers on 16/10/08 to be delivered to her daughter on 17/10/08 to congratulate her on the birth of her baby. The flowers never arrived & the company has not replied to two emails sent to them asking for an apology, explanation & refund.They do not have a telephone contact number. It cost £42.40 including £7.50 for delivery to France. We are extremely disappointed & have asked t... Read Full Review »
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
Ordered some flowers on 8/5/08 to be
iFlorist By Stuart Peters (24/05/2008)

Ordered some flowers on 8/5/08 to be delivered 9/5/08. Confirmed and my account debited.
Flowers not delivered.
Refund promised.
24/05/08 No refund received.
Iflorist say that refund sent 10/5.
Bank says no refund given and none "waiting".
I suggest that you do not use Iflorist; they are rubbish. Read Full Review »

Reply From iFlorist
08/08/2008
In am extramlyu concerned that you have felt that we have provided a bad service, and certainly if there was non delivery, we offer a 100% satisfaction policy, in which subject to our terms, we will typically offer a refund and a complimentory bouquet.

Please contact me directly to resolve your issue

Kind regards

David Price

1 out of 1 people found this review helpful
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Reply to reviewer (Merchant use only) (Merchant use only)
I used iflorist over the Christmas
iFlorist By Anonymous (27/02/2008)

I used iflorist over the Christmas period as they had a fantastic range of activities and experiences at the cheapest prices I could find online. Highly recommended, I received my orders in no time at all. A+ Read Full Review »
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Reply to reviewer (Merchant use only) (Merchant use only)