Asda

ASDA is one of the best value home shopping and home delivery grocery stores in the UK, becoming part of the Wal-Mart family in June 1999. Whilst doing your shopping you can also read the Asda store magazine and, if required, visit their in-store optician and pharmacy services. With the incredible savings you can make at ASDA, you can put extra cash towards buying those jewelry or electrical goods that you have been dreaming of owning. Asda financial services can also provide the very best insurance protection for you and your family, your car, your home and your pets.

Average Store Rating.

Overall Rating:
2 out of 5
12% of users recommended this store
  • Ease of Ordering:2.5 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:1.5 out of 5

List of all Asda reviews available. Read what other users think about Asda before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    After shopping in my local asda store

    Asda By Anonymous (13/05/2007)

    After shopping in my local asda store for many years, I have recently noticed the standard of service rapidly deteriorating, especially customer service.
    Asda customer services don't even seem to know their own returns policy, let alone be able to count 27 days back from the current date, and obviously have the power to move a major religious festival back by a month.
    All I wanted was a refu... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    i orderec online as it was

    Asda By lesley stephens (08/05/2007)

    i orderec online as it was convienent,having friends round etc,my order was quite alot,dcelivery slot 6-8pm,8.15 i rang the customer services to see where my order was,they called the milton keynes asda,spoke to deputy manager,steve,customer services rang me back and said this steve would ring with an update.which he didn't,so i rang customer services again,this time I was told they were runni... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Home shopping is the worst service

    Asda By Anonymous (03/05/2007)

    Home shopping is the worst service ever.

    They delivered to my home 4 hours late - at 12.15am!! With 30 items missing!!

    With no apologies or reimbursement. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I was expecting my groceries yesterday,

    Asda By Lucelia T. Rodrigues (30/04/2007)

    I was expecting my groceries yesterday, Sunday the 29/04, between 12 and 2pm. I called just before 2 because it hadn't arrived and I wanted to make sure they where looking for the right place. I was informed that everything was fine and it would b delivered before 2pm. Around 2:30pm I called again and this time the girl called the store and called me back to inform that they had attempted to d... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    My first time ordering from Asda online,

    Asda By Anonymous (02/04/2007)

    My first time ordering from Asda online, I sat in from 6-8pm (my given time slot) and the driver turned up 50 mins late. He gave no particular reason for this lateness, I rang the customer service line who didnt show the slightest interest, I rang the main customer service line and was drawn into an argument with the equally uncaring operator there. Normal instore customer care is great but fraid... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Asda home shopping jobs Asda Hi i work

    Asda By Anonymous (29/03/2007)

    Asda home shopping

    jobs Asda

    Hi i work for Asda in the home shopping department,
    The most unsafe dangerous job going at asda, for the wage which is the same as every body else at Asda.
    Though if i made bread in bakery id get more money.
    4 Years of service and ive been attacked 8 time at least, and most of the time it was people trying to rob me.
    4 accidents (not my fault) in which i scared my ar... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I have used Adsa delivery service for

    Asda By Lorraine Moss (12/01/2007)

    I have used Adsa delivery service for sevral months now. Out of neccesity more than anything. Always hoping that they get it right this time, but they rarly have.They have put chicken in place of quorn, we are vegis,half my shopping missing and a very long phone call to just get my money back. People on the call centre with bad english, so you struggle to understand them and they you. The best cam... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    I go every week to My local Asda store

    Asda By Tanith Tiffany (17/06/2006)

    I go every week to My local Asda store Hemel Hemstead on a friday evening and store at this time is busy and ever week the shelves are very low price buster items out of stock even item like Asda sweetners Asda sparkling water and mnay other items i will sat that there has now been one week for about 4 mounths thatyou have had in stock every thing i wish to buy from you store I have made many c... Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    My wife attended the local Asda store

    Asda By Karl T-Banner (06/01/2006)

    My wife attended the local Asda store recently. Having left the shop, without any alarms being sounded or acting suspiciously, she was approached by a very unpleasant woman (security) and asked to produce a receipt for her shopping. My wife complied and asked why she had been approached in full view of other shoppers in a degrading way. The reply was that there had been some thefts at the store... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    I bought some CDs and DVDs last week.

    Asda By John Gallemore (19/09/2005)

    I bought some CDs and DVDs last week. Really cheap prices and turned up with no delay. I'll be back! Read Full Review »

    none of 2 people found this review helpful

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