Asda

ASDA is one of the best value home shopping and home delivery grocery stores in the UK, becoming part of the Wal-Mart family in June 1999. Whilst doing your shopping you can also read the Asda store magazine and, if required, visit their in-store optician and pharmacy services. With the incredible savings you can make at ASDA, you can put extra cash towards buying those jewelry or electrical goods that you have been dreaming of owning. Asda financial services can also provide the very best insurance protection for you and your family, your car, your home and your pets.

Average Store Rating.

Overall Rating:
2 out of 5
12% of users recommended this store
  • Ease of Ordering:2.5 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:1.5 out of 5

List of all Asda reviews available. Read what other users think about Asda before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    i am seriously disgusted with the

    Asda By stacey doyley (09/09/2008)

    i am seriously disgusted with the delivery it has left me seething, tey should do better Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    The customer service at Asda pontprennau

    Asda By Anonymous (29/06/2008)

    The customer service at Asda pontprennau cardiff is appalling!
    My 37 year old brother attempted to purchase alcohol and was questioned about his age as they thought he looked under 25 years old. A fool can tell that he looks over 25! However I accept the law and there policy, despite their poor training and ignorance in this matter.
    They asked him for identification, but he did not have any on him... Read Full Review »

    1 out of 1 people found this review helpful

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    i don't recommend asda to any one

    Asda By sharon hislop (18/05/2008)

    i don't recommend asda to any one they done me over twice with in a week i got an acer laptop from them a month ago it crashed and i phoned them they said there was nothing they could do as i had lost the recipt. Then i got a tv from them last year a dual tv dvd combi i phoned them 8 weeks ago and told them the tube had went on it the colour was like it was running down the screen they said i... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:3.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Really Awful Service. Its easy to order

    Asda By Steve Russell (16/05/2008)

    Really Awful Service. Its easy to order stuff online, but in the lap of the gods if you ever get it. Often later then arranged. Or item missing, and you have to spend the rest of the day chasing them. They promise Compensation which you never get, the promise vouchers which you never get. I it was just the once I could understand it, but its every week. If it was just our house I would think there... Read Full Review »

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: Yes

    dear sir/madam iam writing to say how i

    Asda By Anonymous (27/04/2008)

    dear sir/madam iam writing to say how i found very discusted in two of your staff at the shipley store on thursday 24th of april i was wiyh my daughter charlotte who as autism, and she asked two adluts how work doing your bread where their birthday cakes were.not nowng i was her mum and they was taking the fun out of her. which i thought was not on at all when she has to learn to go in to shops an... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    just started due to health problems

    Asda By Kathrin Macdougall (04/04/2008)

    just started due to health problems ordering online shopping instead of visiting the store. i was thrilled by the professional and friendly manner of the delivery. all was to my satisfaction and i find it a joy "shopping" for groceries now as i manage to keep on top of my shopping now for the week. i even got an asda card and now get free delivery so what else can i ask for. it took me a... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    ASDA is good for customers. But as far

    Asda By Anonymous (14/01/2008)

    ASDA is good for customers. But as far as I am concerned they are tough on suppliers.

    Rgds,
    Management team
    www.evegroupbd.com Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    If you cannot buy something in-store,

    Asda By Anton MEYRICK (19/07/2007)

    If you cannot buy something in-store, don't bother trying to explain what it is you want, because their H/o customer service department, just do not listen to a word you say or write.
    (1) there actually is no on-line Customer Services
    Department. Only their delivery Service.
    (2) the http://www.asda.co.uk/corp/home.html leads
    you to "Hello, we're the ASDA Customer Services
    ... Read Full Review »

    1 out of 1 people found this review helpful

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered Asda online to be delivered to

    Asda By Victoria Huelin (05/06/2007)

    I ordered Asda online to be delivered to my home as my car was in the garage for the day, what a misatake! After two phone calls from the dirver as he didn't know the area very well I never heard anything again so I rang up the customer services dept (which is in South Africa) to be told they knew how I felt??!! The saga went on all day for approx six and a half hours and I then found out from... Read Full Review »

    2 out of 2 people found this review helpful

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Because your stores are not near me, and

    Asda By Peter Dando (03/06/2007)

    Because your stores are not near me, and i work full time your special offers for my granchildern are quite difficult to get hold of. This is because you do not have apolicy where customers can pay over the phone with some sort of card. I find this very difficult as you may have item in one store and not in another. My wife recently phoned up your head office to try and get hold of an item which h... Read Full Review »

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