Asda

ASDA is one of the best value home shopping and home delivery grocery stores in the UK, becoming part of the Wal-Mart family in June 1999. Whilst doing your shopping you can also read the Asda store magazine and, if required, visit their in-store optician and pharmacy services. With the incredible savings you can make at ASDA, you can put extra cash towards buying those jewelry or electrical goods that you have been dreaming of owning. Asda financial services can also provide the very best insurance protection for you and your family, your car, your home and your pets.

Average Store Rating.

Overall Rating:
2 out of 5
12% of users recommended this store
  • Ease of Ordering:2.5 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:1.5 out of 5

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:0.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:0.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Asda

After shopping in my local asda store

By Anonymous (13/05/2007)

After shopping in my local asda store for many years, I have recently noticed the standard of service rapidly deteriorating, especially customer service.
Asda customer services don't even seem to know their own returns policy, let alone be able to count 27 days back from the current date, and obviously have the power to move a major religious festival back by a month.
All I wanted was a refund on a faulty pair of shoes, that I had only had for 27 days, and they said the reciept was "out of date"!!!!! They also said I couldn't have bought them in April because Easter in 07 was in March. She said that she wouldn't have bought a pair of shoes from Asda anyway as they are "not a lot of good"!
They then threatened to call security because I politely asked if they were calling me a liar.

The moral of this story is go to a reputable supermarket, like Tesco or Sainsburys, or anywhere you like but NOT ASDA.

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