Asda

This is the worst store I have used for home shopping. They sent me subsituted items nothing like what i asked for, some of my items were out of date the day after delivery and I had to call 5 times each time getting through to South African call centre before I got my refund which at the time of writing this was 9 days and still not in my account Read Full Review »

got my shopping delivered on time polite driver, then realised they had taken double money out of my bank account, rang them back expecting a apology and for it to be rectified immediatley but no have to wait 7-10 working days, staff rude and unhelpful. Never again will i do online shop with them Read Full Review »

Complete lack of communication, even the complaints department cannot fulfil promises made to get you off the phone. Admitted to employer blatantly lying to me, still not recieved answers as to what went wrong. Seem to think it is acceptable for customers to wait in for an order that was never even ordered and therefore wasting a annual leave day. Never again, feel completley let down especially w... Read Full Review »

What a Joke !!!!Never Again
What started as a simple order for a bed, from Asda Direct in April is still an unresolved problem ! Bed came as promised (after me ringing them for a delivery date),Problem started when the bottoms fell out of all the draws and the base started to creak. Gave customer services a ring to get replacemets and the saga began. After around 10 phone calls and 2 letters we fi... Read Full Review »

I had a issue with an order placed online, basically the communication and customer service has been very poor and the issue is still unresolved. I will not shop there again. Read Full Review »

DISGUSTING STORE,NO DIPLOMACY WITH MANAGEMENT,BUILD STORES WITHIN RESIDENTIAL AREAS AND MAKE CONTINUAL NOISE ISSUES FOR LOCAL RESIDENTS,EVEN TO THE POINT OF ALLOWING DOGS TO BARK CONTINUALLY FOR HOURS WHEN CUSTOMERS 'PARK' THEIR PETS TIED TO THEIR BULDINGS.I WAS RECENTLY TOLD TO VACATE THE PREMISES OR I WOULD BE ARRESTED BY ANOTHER MEMBER OF STAFF WHO WAS SUPPOSEDLY AN OFF DUTY SPECIAL OFF... Read Full Review »

Just starting out at Uni, I looked around for an online delivery service. I found this one, and it seemed reasonable. £4 delivery, reasonable prices, save the effort of getting the bus to the nearest shop...

Oh dear. Only placed a couple of orders with them. First one came no problems, couple of substitutions. Second one, came quarter of an hour early, so I got woken up by the driver ringing me, ... Read Full Review »

recently i had an accident in asda.i sustained an injury to my eye. due to being hit in the face by a piece of plastic. although they took me to hospital, i have not received one phone call from them since to ask how i am.i find this to be absolutly disgusting customer care. Read Full Review »

I recently tried to make a return to asda with much difficulty.
I had pre-ordered a game online which arrived the day of it's release and on the same day my brother had bought it for me as a gift from asda. When I tried to return it in store the next day I was told I couldn't get money back for it even though it was still unopened, fully shrink-wrapped, had the security tag intact and a re... Read Full Review »

Having shopped at the asda stote in radcliife for going on 25 yrs, And not being a driver, I have always found the taxi freefone( domino-harverys ) service excellent ! This week i find that it has changed to a different company, And the service is no where near the same, No help with the shopping, no polite service, not a please or thank you!!!! Not to mention the harrasment i recieved before i co... Read Full Review »