Currys

Reserve online & collect instore in just one hour!

Average Store Rating.

Overall Rating:: 2.5 out of 5

29% of users recommended this store

Ease of Ordering:3.5 out of 5
Availability:3 out of 5
On-Time Delivery:3 out of 5
Customer Care:2 out of 5

List of all Currys reviews available. Read what other users think about Currys before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Terrible service from start to finish,
Currys By ALISON MCGREGOR (05/06/2008)

Terrible service from start to finish, received a broked tft screen, told to return which i did only to be accused of breaking it myself!! totally disgusted with the customer service, will never buy from again!!!!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
BUYERS BEWARE!!!! Bought an LCD 42"
Currys By MARTIN REEVES (03/06/2008)

BUYERS BEWARE!!!! Bought an LCD 42" t.v only lasted 6 months. You can't exchange at the store. Waited week for engineer to tell me what i already know, "ITS BROKE" goto wait now for collection to repair it. Rude, unhelpfull and time wasting about sums up thier customer service.
I would never buy from currys again solely because of there returns policy!!!!!!!!!!! Read Full Review »

Reply From Curry
04/08/2008
"Dear User,

Well with regards to branch exchanges on TVs of any sort no retailer will do that for yourself. Currys John Lewis Fenwicks Selfridges Sony Centre Indenpendents Stores Tesco Sainsburys Morrisons Asda Harrods as the item is over 6 months old and has to be inspected by an engineer normally from the manufactuerer of the product. If then they redeem the item un-repairable they may sansaction a gift voucher to yourself for a new TV or send you out a new TV through DHL to your front door.

So dont assume that any shop will exchange things as your own personal request they will not they have to follow guidelines from the manufactuerer.

1 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
lowest prices,good stock would buy from
Currys By neeraj chadda (31/05/2008)

lowest prices,good stock would buy from them again . Read Full Review »

none of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Bought a camera, and the second time it
Currys By Paulo Calazans (06/05/2008)

Bought a camera, and the second time it was ever turned on, presented a deffect on its LCD screen. Took it to the store to have it replaced and was told that the warranty wouldn't cover it, although they couldn't say what caused it?!! Terrible customer service, awful replacement policy, never, ever will buy anything there again. Definitely, would NOT recommend it! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Online store ok until customer service
Currys By David Biggins (28/04/2008)

Online store ok until customer service is required you are then confronted with a call centre that just will not give customer service. Do no use currys on line
do so at your own risk Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Please add the following code to get a
Currys By Al P (27/04/2008)

Please add the following code to get a discount - update the basket and you get £30 off all web purchases over £499. Read Full Review »

none of 3 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
Although Currys Reserve and Collect
Currys By Anonymous (21/04/2008)

Although Currys Reserve and Collect sounds great in theory the item I wanted (LCD TV) was not available at any store within 50 miles (including all of Edinburgh and Glasgow). The price was one of the best and with no delivery charge I would have been very happy to collect it from my nearest store. However unavailability made the whole scheme useless. I obtained the TV on-line elsewhere for a small... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:3.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
i brought a laptop which after three
Currys By Anonymous (19/03/2008)

i brought a laptop which after three weeks went for repair and currys lost it in transit it took them four months to admit they lost it. currys have no aftercare service unless you take out an expensive warranty
very dissapointed after care Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered a Samsung 37in LCD TV 29FEB
Currys By Patrick Wilson (18/03/2008)

I ordered a Samsung 37in LCD TV 29FEB 2008it was to be delivered on the 3march 4weeks later no tv and after almost £12 in phone callsi was told ther was no informion on my order and when i asked for a refund i was told it take 7-10 days before it will be in my account. I WOULD NOT RECOMMEN THIS STORE FOR ANYTHING Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
readig store (south reading) i bought a
Currys By Anonymous (14/03/2008)

readig store (south reading) i bought a laptop whilst paying for it on my card - i was asked to produce secondary id for using my card. ??? i then produced another debit card and was then waited for another 10-15mins be stalled by asssistance only for some one else to ask me for a driving lisence . im 35 year old man buying a lapyop not a 16 year old trying to obtain alcohol!! this really rubbed m... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)