eSpares

Average Store Rating.

Overall Rating:
3 out of 5
57% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:3.5 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

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Review 213 of 217
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:2.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:2.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
eSpares

As with the review above I ordered a

By Anonymous (21/08/2008)

As with the review above I ordered a spare part and when it was delivered it had not come from espares at all, it was from another company.

Not happy not knowing where i'm ordering from and who I am giving my credit card details to!!

Reply From eSpares

04/12/2008

We supply some 300,000 spare parts but unfortunately cannot fit all of them in our warehouse. We have agreements with some of our suppliers to directly despatch the items to customers. This saves us space and speeds up the delivery of the item to the customer by a few days (instead of it coming here first then being sent on to the customer).
All orders are placed on our secure system and only the address details are forwarded on to suppliers. The credit card details are not forwarded on to anyone else. Whilst I do understand peoples fears of purchasing online I would like to state that our payment system is extremely secure, our IT team make sure of that!

Mike Hodge - eSpares

1 out of 1 people found this review helpful

Reply to reviewer (Merchant use only) (Merchant use only)

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