Memorybits

Average Store Rating.

Overall Rating:: 3.5 out of 5

78% of users recommended this store

Ease of Ordering:4 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

List of all Memorybits reviews available. Read what other users think about Memorybits before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I have recently placed my first order
Memorybits By Anonymous (03/12/2008)

I have recently placed my first order with MemoryBits .co.uk and was very pleased with the service to which i received from them. My questions were answered by their live chat. Delivery was also very prompt from time of order and i have and would further recommend MemoryBits.co.uk to other people. Read Full Review »

1 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Hi, im the PCS Marketing Executive at
Memorybits By Grégory HUET (27/11/2008)

Hi, im the PCS Marketing Executive at Memorybits International.

Recently, we noticed some suspicious reviews. Following that, we asked Kelkoo to investigate. For the time being, we would like to let these 'reviewers' know that we are taking efforts to go through each review to flag up authentic reviews from fake ones.

For the real reviewers (notifying us with excellent or poor service), we woul... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Still awaiting order 24 days after
Memorybits By Anonymous (16/11/2008)

Still awaiting order 24 days after ordering product. Their promise was 2 to 4 days. I have sent numerous e mails and spoken to someone and have been told continuously that it is/has been sent. I have heard of scam regarding holding onto money in high interest account for set period before returning money. I am not suggesting this is happening here but this is extremely poor service at best. Read Full Review »

Reply From Memorybits
04/12/2008
Hi Anonymous,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.

Firstly, I would like to apologise to you on behalf of my company for the inconvenience.

Could you please provide me your order number?

We have procedures to follow for faulty items or non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you get your refund or the product, whichever you prefer.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Probably the worst company i have ever
Memorybits By paul welbourn (15/11/2008)

Probably the worst company i have ever dealt with.

I order some memory which showed as in stock, though apparently was not. They told me they would have to order it specially, which i accepted. After 2 weeks it had not arrived, they then told me that it must have got lost in the post, and they had sent out another, this too never arrived.

After numerous emails i sent, i received and automated ... Read Full Review »

Reply From Memorybits
04/12/2008
Hi Mr Welbourn,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.
Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you please provide me your order number?
We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you.
Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply From Memorybits
17/12/2008
Dear Mr Welbourn,

As discussed before (you have been refunded), please update your review.

Thanks
Gregory Huet
PCS Marketing Executive

Memorybits International

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Ordered some memory for MemoryBits
Memorybits By Bill Gates (10/11/2008)

Ordered some memory for MemoryBits instead of Amazon because it shows 'next day delivery'

They had my order for 5 days before it was even despatched

5 days after that I still dont have it

customer services suggest i just keep waiting

It was for a birthday present so I've ordered again from Amazon

Obviously wont be using them again - I'll stick with Amazon who dont let me down.... Read Full Review »

Reply From Memorybits
04/12/2008
Hi Mr Gates,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.

Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you please provide me your order number with your details (name, email adress...)?

We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you get your refund or the product, whichever you prefer.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
This company is chaotic. It has been a
Memorybits By Anonymous (03/11/2008)

This company is chaotic. It has been a month now and I have still not received my order despite receiving numerous computer generated e-mails telling me my order has been despatched, re-ordered, not completed, updated etc etc. When i rang to try and get some sense they told me the order had been despatched but later changed their mind and said nothing had been despatched. Thats when I asked for a... Read Full Review »

Reply From Memorybits
04/12/2008
Hi Anonymous,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.

Firstly, I would like to apologize to you on behalf of my company for the inconvenience.
Could you please provide me your order number and your details (name, address, email address...)?

We have procedures to follow for non received items or refunds which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards,
Gregory Huet
PCS Marketing Executive

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
The email account I used to order an
Memorybits By Anonymous (02/11/2008)

The email account I used to order an item from Memory Bits well over a year ago has been RECEIVING THREE MARKETING EMAILS A WEEK DFROM THEM, completely uninvited. Because of this they won't get my custom ever again. Read Full Review »

Reply From Memorybits
04/12/2008
Hi Anonymous,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.
Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you please provide me your email adress and your names?
Then i will be able to erase your email contact from our database.

We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I have ordered from Memorybits a few
Memorybits By Wendy Bobson (13/10/2008)

I have ordered from Memorybits a few times now and the service has been fantastic always recieved my goods within a couple of days and great value for money.Keep up the good work Memorybits!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
please to bit with this product very
Memorybits By Ted Smith (12/10/2008)

please to bit with this product very well price and good value for money excellant delivery just what i want and will definately be using you again this was by far the cheapest that i found memory cards any were on the net Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
First time ordering from Memorybits and
Memorybits By Sophie Viego (11/10/2008)

First time ordering from Memorybits and it will not be my last. Brilliant service and value for money. My (cheap cheap cheap!) SanDisk Pro Duo stick arrived within two days and even bought my brother a Wii sports accessory pack - so I got FREE delivery!
Couldn't ask for anything more - a fabulous store! Thumbs up!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)