Memorybits

Average Store Rating.

Overall Rating:
4 out of 5
79% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

List of all Memorybits reviews available. Read what other users think about Memorybits before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Having been let down by one toner

    Memorybits By Anonymous (26/01/2009)

    Having been let down by one toner supplier I ordered on Wed 14 from Memorybits whose web site stated 1-4 days delivery. A week later having heard nothing I emailed and next day was told they had been experiencing difficulties and my order would be sent on Fri 23. I am still waiting - no delivery Mon 26.
    I believe that if supplier has not got supplies they should inform the customer immediately so... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Do Not use this company. First time

    Memorybits By Anonymous (24/01/2009)

    Do Not use this company. First time order.Ordered 10th January 2009 cancelled after 10 days of no show after being told order dispatched on Thursday 15th. No show by 19th January 2009. Then told problem with delivery would be dispatched within 48 hours. Cancelled awaiting refund. Stay away they tell lies! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    In November 2008 I ordered some RAM from

    Memorybits By Andy Bray (23/01/2009)

    In November 2008 I ordered some RAM from memory bits. I used the 'Easy to use memory finder' on the 'MemoryBits' website to find the right memory.

    On arrival the memory was clearly wrong, wouldn't fit etc. I returned it for a refund. Upon not receiving a refund I have been continually fobbed off by their call-handlers. First of all they cited their own policy of no refunds o... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    please be very wary of this company, I

    Memorybits By nic powell (17/01/2009)

    please be very wary of this company, I tried to order something from their site and when I tried to use a promo code there was nowhere to put it so I used their live help only to get someone who clearly wasn't from the uk and couldnt understand a word I was typing so I ended up calling them, when I did I asked for someone english to speak to as the person who answered the phone was french, he ... Read Full Review »

    1 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Fast delivery - cheap prices - will

    Memorybits By Anonymous (16/01/2009)

    Fast delivery - cheap prices - will order again from Memorybits Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    The order was placed on 02 December,

    Memorybits By Anonymous (08/01/2009)

    The order was placed on 02 December, 2007 . The order never arrived . I emailed several times . Each time I was told "The order will be with you shortly" - it never arrived . Finally - after a year - I emailed them again and was told "Im sorry but we are not sending an order out that is over a year old. That is too long to leave it. " . I would say avoid them like the plague .
    ... Read Full Review »

    Reply From Memorybits

    23/01/2009

    Dear customer,
    I'm the "Price Comparison Sites" Marketing Executive at Memorybits.
    Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
    Could you provide more details about your order : refunded ?, why to wait a year to ask for your item ?.....
    Could you please provide me your order number?
    We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you get your refund or the product, whichever you prefer.

    Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.
    Regards
    Gregory Huet

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordering and paying was the only easy

    Memorybits By estelle blythe (07/01/2009)

    Ordering and paying was the only easy thing about this shop. MY GOODS NEVER TURNED UP ! despite placing the order at the beginning of december. After many emails and phones calls i got a refund. WILL NOT BE USING THEM AGAIN. bad customer service from agents who could not spell on the live chat service. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: Yes

    Prompt and effecient service, reasonably

    Memorybits By Anonymous (30/12/2008)

    Prompt and effecient service, reasonably priced. Many thanks. Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Great service, quick delivery, would use

    Memorybits By Robert Pickavance (23/12/2008)

    Great service, quick delivery, would use again without question. Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Excellent store. fast delivery (free)

    Memorybits By Adrian Lowes (23/12/2008)

    Excellent store. fast delivery (free) and very good prices. After first order they emailed me a discount code for 10% off, which made it even cheaper.
    Would recommend to anybody Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

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