Memorybits

Average Store Rating.

Overall Rating:: 4 out of 5

79% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

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Overall Rating:1.0 out of 5
Ease of Ordering:5.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:2.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Memorybits

In November 2008 I ordered some RAM from

By Andy Bray (23/01/2009)

In November 2008 I ordered some RAM from memory bits. I used the 'Easy to use memory finder' on the 'MemoryBits' website to find the right memory.

On arrival the memory was clearly wrong, wouldn't fit etc. I returned it for a refund. Upon not receiving a refund I have been continually fobbed off by their call-handlers. First of all they cited their own policy of no refunds on opened memory packaging. I pointed out they recommended, then sent me the wrong memory, their policy cannot over-ride my legal rights.

After more prevarication their latest explanation is that the 'memory finder' is not MemeoryBit's, but Kingston's. They say I must therefor take up the problem direct with Kingston!

MemoryBits is clearly the last firm any one should be using. They have effectively stolen my money.

Reply to reviewer (Merchant use only) (Merchant use only)

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