Memorybits

Average Store Rating.

Overall Rating:
4 out of 5
79% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

List of all Memorybits reviews available. Read what other users think about Memorybits before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Review 38 of 67
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:3.0 out of 5
  • Availability:3.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Memorybits

The order was placed on 02 December,

By Anonymous (08/01/2009)

The order was placed on 02 December, 2007 . The order never arrived . I emailed several times . Each time I was told "The order will be with you shortly" - it never arrived . Finally - after a year - I emailed them again and was told "Im sorry but we are not sending an order out that is over a year old. That is too long to leave it. " . I would say avoid them like the plague .

Reply From Memorybits

23/01/2009

Dear customer,
I'm the "Price Comparison Sites" Marketing Executive at Memorybits.
Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you provide more details about your order : refunded ?, why to wait a year to ask for your item ?.....
Could you please provide me your order number?
We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you get your refund or the product, whichever you prefer.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.
Regards
Gregory Huet

none of 1 people found this review helpful

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