Memorybits

Average Store Rating.

Overall Rating:: 4 out of 5

79% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

List of all Memorybits reviews available. Read what other users think about Memorybits before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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Overall Rating:1.0 out of 5
Ease of Ordering:3.0 out of 5
Availability:1.0 out of 5
On-Time Delivery:1.0 out of 5
Customer Care:1.0 out of 5
Recommend Product: No

Memorybits

Probably the worst company i have ever

By paul welbourn (15/11/2008)

Probably the worst company i have ever dealt with.

I order some memory which showed as in stock, though apparently was not. They told me they would have to order it specially, which i accepted. After 2 weeks it had not arrived, they then told me that it must have got lost in the post, and they had sent out another, this too never arrived.

After numerous emails i sent, i received and automated response that the prodict i ordered was out of stock - 6 weeks after i ordered it.

I never received my order. Most of the emails i sent them requesting answers were not replied to.

The customer service is atrocious. Stay away from them, they are the most dishonest company i have had the mispleasure of dealing with.

Reply From Memorybits

04/12/2008

Hi Mr Welbourn,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.
Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you please provide me your order number?
We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you.
Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply From Memorybits

17/12/2008

Dear Mr Welbourn,

As discussed before (you have been refunded), please update your review.

Thanks
Gregory Huet
PCS Marketing Executive

Memorybits International

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