Memorybits

Average Store Rating.

Overall Rating:
4 out of 5
79% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

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Review 0 of 7,459
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:1.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Memorybits

Ordered some memory for MemoryBits

By Bill Gates (10/11/2008)

Ordered some memory for MemoryBits instead of Amazon because it shows 'next day delivery'

They had my order for 5 days before it was even despatched

5 days after that I still dont have it

customer services suggest i just keep waiting

It was for a birthday present so I've ordered again from Amazon

Obviously wont be using them again - I'll stick with Amazon who dont let me down.

I wouldn't of give them one star but its compulsary

Reply From Memorybits

04/12/2008

Hi Mr Gates,

I'm the 'Price Comparison Sites' Marketing Executive at Memorybits.

Firstly, I would like to apologise to you on behalf of my company for the inconvenience.
Could you please provide me your order number with your details (name, email adress...)?

We have procedures to follow for non received items which need the Order ID. I would then be able to track your order on our systems and let you know about it at my earliest. We take it as our first moral duty to make sure our customers are satisfied and I assure you that any such incidence is a rare event. I would do my best to help you get your refund or the product, whichever you prefer.

Thanks for your review; it helps flag up any issues our customers may have as our aim is the satisfaction of our customers.

Regards

Gregory Huet
PCS Marketing Executive

Reply to reviewer (Merchant use only) (Merchant use only)

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