DC-Battery

Average Store Rating.

Overall Rating:: 3.5 out of 5

69% of users recommended this store

Ease of Ordering:4 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:3.5 out of 5

List of all DC-Battery reviews available. Read what other users think about DC-Battery before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Excellent value for money and good
DC-Battery By Diana Dividson (11/11/2008)

Excellent value for money and good corrispondance with seller, also well packed, as described. Recommended Service. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
I've few times purchased with them
DC-Battery By Richard Lesar (03/11/2008)

I've few times purchased with them with no problem, my battery arrived in time which I ordered from Tuesday night and got it on Friday morning. Before I bought my battery I tried to ring them to find out what was happening for the bad reviews at past. They said on Sep they have person movement so skew up everything like emails reply and phone calls.

They promised and improved many things like... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Very poor communications, they don't
DC-Battery By Chris Connor (21/10/2008)

Very poor communications, they don't answer the phone and don't return voice mails. Getting answers to emails is like getting blood out of a stone. And 2 weeks later we've still not got the right item !

Will never use them again, completely useless. Read Full Review »

Reply From DC Battery
12/11/2008
The correct item has been sent to you as soon as we have confirmed. You should be able to received around Wednesday.

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
My brother ordered an adaptor and 3
DC-Battery By Anonymous (16/10/2008)

My brother ordered an adaptor and 3 weeks later still nothing has been delivered. There has only been email contact as they don't answer the phone or call you back after you leave them a message. Still in email contact with regards to getting a full refund after 3 weeks!!!!
I don't think he will ever use them again, I just hope he gets his ££ back Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:3.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Tried to order a battery and charger,
DC-Battery By Anonymous (09/10/2008)

Tried to order a battery and charger, site advertised free shipping over £10 (order total was £14) but there was nowhere to select this at checkout. Tried to phone the customer support line and kept getting an answer machine, so emailed. On receipt of answer (shipping would be refunded) ordered the goods. They arrived within 10 days but one item was broken. Emailed site and was asked to forward a ... Read Full Review »

Reply From kkrdreviews
29/10/2008
Can you please give me your name or email address so I can check and sort it out for you?

Sorry that a refund for shipping fee may have missed.

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Beware this company does not answer
DC-Battery By BARBARA LAWRENCE (07/10/2008)

Beware this company does not answer e-mails or phone calls. 6 e-mails sent and 5 telephone message left. They have sent the wrong item and have not sent RMA code for refund.Seeking legal advise. Read Full Review »

Reply From DC Battery
22/10/2008
We have sent you the return address with the return information. Please let me know if you have not receive it by sending us an email.
I will sort it out to you ASAP.

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
When delivered the order was incomplete,
DC-Battery By Barry Prue (24/09/2008)

When delivered the order was incomplete, they have not returned phone calls or emails. Beware, try somewhere else first. Read Full Review »

Reply From DC Battery
22/10/2008
Sorry that we have missed a battery. However, we have already sent out
to you.
You should have received it by now.

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Ordered it on Sunday, arrived Tuesday.
DC-Battery By Nick Eva (12/03/2008)

Ordered it on Sunday, arrived Tuesday. you can't complain about that! You were the most competitive on the price as well. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Very competetive prices and superfast
DC-Battery By LEN IGWE (21/02/2008)

Very competetive prices and superfast delivery. Would re-use ;o) Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
awefull will not reply to calls or
DC-Battery By Anonymous (14/02/2008)

awefull will not reply to calls or emails for a refund. DO NOT BUY FROM HERE!!!! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)