Thomann

Average Store Rating.

Overall Rating:
3.5 out of 5
71% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:3.5 out of 5

Most Popular Categories at Thomann

About these search results

* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Thomann reviews available. Read what other users think about Thomann before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 1 - 7 of 7
Sorting options
Would you like to write your own review ? Write a review
    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Absolutely brilliant. The instrument I

    Thomann By David Parr (13/07/2011)

    Absolutely brilliant. The instrument I ordered came at a great price and I was kept informed at every stage of the process. Delivery was exactly as specified. I will certainly use this company again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:2.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    i ordered a golden kinder piano and was

    Thomann By Anonymous (08/12/2008)

    i ordered a golden kinder piano and was impressed by speed of delivery but failed to notice when i purchased the item there were no dimensions for the product. this became apparent when the parcel arrived and was fully assembled in a parcel the size of a shoe box and sounded like a xylophone. i wouldnt recomend buying unless you no exactly what your purchasing. Read Full Review »

    none of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    We have had a very poor experience with

    Thomann By Andrew McPhail (12/07/2008)

    We have had a very poor experience with this retailer. The keyboard we ordered developed a serious fault within 7 months. We sent it back to them for repair and for some reason they insisted we also send all accessories. When keyboard was sent back to us (took 6 weeks, they said usually 4), they forgot to include the accessories, and after 2 weeks they still have not sent them back to us. Wors... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Thomann dose not charge an extra 5% for

    Thomann By Blade Runner (03/06/2008)

    Thomann dose not charge an extra 5% for card transaction, that is a complete lie. It is your bank or card issuer that dose the currency conversion not Thomann, they have nothing to do with it. The prices shown in GBP are for a guide only and are not live. Thomann only charge in Euros. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: Yes

    Thomann are a big, big retailer for

    Thomann By DANIEL POLWARTH (31/01/2008)

    Thomann are a big, big retailer for Europe. This brings advantages and problems. Mostly it is a good store that I use myself. but I have had problems with their customer service - and the prices they quote for UK products are not trustworthy.

    I have been told that Thomann adds on about 5% for exchange rate differences in the UK, though they only tell you this as you place the order. It is not... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Im a drummer and all the equipment that

    Thomann By Anonymous (08/12/2007)

    Im a drummer and all the equipment that i have ordered in the past arrived on time and at a great price. Also getting in contact was nice and easy. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I've split the review into 2 parts,

    Thomann By Anthony Leaton (07/11/2007)

    I've split the review into 2 parts, the good and bad. I would say overall you need to take in both parts as I'm planning to do another 700? order with them in the next month.

    $ GOOD $

    30 Day Return Policy and 3 year FREE warranty! Customer service is great and punctual.

    You might find something cheaper on other sites. They probably don't offer 3 years warranty nor have online communit... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

Would you like to write your own review ? Write a review

Thomann contact information including Thomann address and delivery options. Kelkoo: helping you find the best stores to buy from online.

Head Office

Address :
Treppendorf 30
Town :
Burgebrach
Postcode :
96138
Fax :
+49-9546-9223-24
Website :
www.thomann.de/thoiw2_index.html

Customer Service

Email
international[at]thomann.de
Phone :
+49-9546-9223-55

Payment Methods and Shipping

Accepted credit cards
  • American Express,
  • Diners Card,
  • Eurocard,
  • Mastercard,
  • Visa
Other accepted payments methods
  • Cheque

Security and Privacy

Additional Services

Search Engine
Yes
Shopping cart
Yes
Help Desk
Yes
Order tracking
Yes