Kitchen Science

We offer premium brand and designer kitchen appliances with sensational savings. Our team of kitchen specialists offer unbeatable knowledge and service.

Average Store Rating.

Overall Rating:
3.5 out of 5
60% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:3.5 out of 5
  • Customer Care:3.5 out of 5

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* Prices marked with a star don't include delivery costs. Please check on merchant's site.

List of all Kitchen Science reviews available. Read what other users think about Kitchen Science before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:3.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:2.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Excellent price and excellent call

    Kitchen Science By Pam Deamon (15/02/2011)

    Excellent price and excellent call centre staff BUT due to a ‘fault in the system’ the delivery date was not the same as the one on the e-mail sent to me. If using Kitchen science ring and confirm the delivery date and check who the carrier is. If they are using Parcelforce no need to wait in. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Ordered a Stoves Built-in Gas Double

    Kitchen Science By Christopher Graham (30/05/2010)

    Ordered a Stoves Built-in Gas Double Oven. In stock and dwlivery date given immediately. Arrived on time on the arranged delivery date. Regular communication and courteous delivery staff. Good experience and happy to recommend. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered a kenwood bread machine KBM450

    Kitchen Science By Anonymous (18/01/2010)

    I ordered a kenwood bread machine KBM450 and paid for express delivery. Upon receiving it I noticed that it was faulty as the hinge on the lid was broken. Not happy as it cost nearly £100!!!
    I spoke to Kitchen Science who offered to replace the item and collect the broken one a week later. When parcelforce arrived to collect they had no replacement item for me as Kitchen Science had failed to desp... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:3.0 out of 5
    • On-Time Delivery:3.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordering was fine. Had a problem with

    Kitchen Science By Anonymous (07/09/2009)

    Ordering was fine. Had a problem with delivery. Paid to have two appliances taken away but due to mistake by kitchenscience only one appliance removal order was given to the delivery company who refused to take the second item away. Subsequent call to kitchen science who have refunded the removal charge and left us to remove the item on our own. Very poor customer service. Would NOT recommend. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    They use "Expert Logistics" as their

    Kitchen Science By david macdonald (12/08/2009)

    They use "Expert Logistics" as their deliverers, who were appalling from start to finish. They will not deliver to anywhere with restricted parking outside - this includes much of London. When I asked why they replied "I wouldn't know - I don't live in London". We wasted hours of phone time dealing with this. I couldn't possibly recommend to anyone - they couldn't have cared less. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Good service and bargain

    Kitchen Science By Anonymous (21/07/2009)

    Good service and bargain prices.
    Friendly efficient staff, no fuss delivery by quick, polite delivery guys.
    Can't find fault and would definitely recommend. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Not the slightest problem with any

    Kitchen Science By Anonymous (04/02/2009)

    Not the slightest problem with any aspect of purchasing our Hotpoint Fridge/Freezer... good price, good contact from firm and exactly timely delivery by carrier. Will use again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    The small saving in cost in comparison

    Kitchen Science By Anonymous (29/01/2009)

    The small saving in cost in comparison with other vendors does not make up for the poor service I have received.

    Delivery date communicated efficiently and clearly so I waited patiently from 7am till 5.30pm before checking the goods would arrive by the latest 7pm delivery timeline.

    I was told, by Kitchen Science customer service, that the delivery was scheduled for 2 days later. The reason - ... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Stainless steel Neff double oven ordered

    Kitchen Science By Anonymous (10/01/2009)

    Stainless steel Neff double oven ordered - Kitchen Science were the cheapest on line. Order confirmed by email at time of ordering and next day I was advised of delivery date. I received a text message reminder the day before delivery, followed by a phone call on the day giving a more accurate delivery time slot. It was delivered on time and the goods were perfect. I would not hesitate to use K... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Having read the reviews on here and

    Kitchen Science By Gary Paul (29/12/2008)

    Having read the reviews on here and other sites I was a bit iffy about ordering from kitchen science. HOWEVER I must say I am glad I did.

    I first ordered back in July 08. I had a New oven and Fridge Freezer. The ordering was as simple as can be, I even got a discount for purchasing more than one item. I saved over £150 in total on the same models being sold at other major electrical retailers. T... Read Full Review »

    1 out of 1 people found this review helpful

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Kitchen Science contact information including Kitchen Science address and delivery options. Kelkoo: helping you find the best stores to buy from online.

Head Office

Address :
Hull Business Centre, George House, George Street
Town :
Hull
Postcode :
HU1 3AU
Country :
England
Fax :
0148 259 2241
Website :
www.kitchenscience.co.uk

Customer Service

Email
customerservices[at]kitchenscience.co.uk
Phone :
0844 335 6459

Payment Methods and Shipping

Accepted credit cards
  • American Express,
  • Delta,
  • Mastercard,
  • Switch,
  • Visa

Security and Privacy

Additional Services

Search Engine
Yes
Shopping cart
Yes
Help Desk
Yes