SalonSkincare

Average Store Rating.

Overall Rating:
3.5 out of 5
50% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4 out of 5
  • On-Time Delivery:4 out of 5
  • Customer Care:2.5 out of 5

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Review 0 of 5,005
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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:4.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
SalonSkincare

Appalling customer care, I'm ever so

By Anonymous (18/08/2010)

Appalling customer care, I'm ever so sorry for ordering from them.

I ordered and paid for a present that i wanted to take abroad, a month and a half before my travel. It never arrived and when I contacted them they accused me for not entering a post code when placing the order. How a month and a half no one noticed anything I don't know, or how my payment went through with no post code.

What I know is that they could not care less about my order and the fact that I've been charged and still waiting 6 weeks later. They just sent me a lost delivery form, never apologised and stopped replying to me.

I had an absolutely negative experience with salon skincare, 2 months later am waiting for refund and am going with no present as it can only be bought online! I wish I went to any other seller!

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