Ocean Wave Mobiles

Ocean Wave Mobiles is an expanding, friendly and efficient business. We have many years experience in the telephone industry, and strive to keep all of our customers completely staisfied. We have thousands of satisfied customers, who come back time and time again, why not check us out!

Average Store Rating.

Overall Rating:
4 out of 5
85% of users recommended this store
  • Ease of Ordering:4.5 out of 5
  • Availability:4.5 out of 5
  • On-Time Delivery:4.5 out of 5
  • Customer Care:4 out of 5

List of all Ocean Wave Mobiles reviews available. Read what other users think about Ocean Wave Mobiles before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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  • Overall Rating:1.0 out of 5
  • Ease of Ordering:1.0 out of 5
  • Availability:1.0 out of 5
  • On-Time Delivery:1.0 out of 5
  • Customer Care:1.0 out of 5
  • Recommend Product: No
Ocean Wave Mobiles

Appalling customer services (e-mail only

By Anonymous (24/09/2009)

Appalling customer services (e-mail only - hmm wonder why?!)

Phone was advertised as 'new '- yet had last owners settings still on i.e alarms/ringtones/reminders etc.

Customer services are incapable of stringing an e-mail together -they seem unable to answer questions fully, have poor communications skills - that's if they bother to reply at all,

I rang many times but nobody picked up - on the one occasion that someone did - he was smug, unhelpful and arrogant.

I am still waiting for my refund -

heed my words - LEAVE WELL ALONE AND BUY A PHONE FROM ANOTHER COMPANY.

p.s. just read their small print and returns policy and read between the lines

p.ps - if I could award them a minus score I would

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