w2w.com

W2W - the UK's cheapest PC Consumables, with fast, free delivery. Original & Compatible Ink Cartridges for HP, Epson, Canon, Brother & Lexmark printers, Memory Cards, Data Storage, Photo Paper.

Average Store Rating.

Overall Rating:: 4 out of 5

85% of users recommended this store

Ease of Ordering:4.5 out of 5
Availability:4 out of 5
On-Time Delivery:3.5 out of 5
Customer Care:4 out of 5

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List of all w2w.com reviews available. Read what other users think about w2w.com before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:2.0 out of 5
- Recommend store: No
I made an order for some lightscribe
w2w.com By Customer (03/11/2008)

I made an order for some lightscribe CDRs from W2W. They weren t listed as out of stock on their website, so I went ahead and ordered them and paid for them using my debit card. Only after I had done this did I receive a notification telling me that the product was out of stock.
I then sent them an email asking when I could expect it to be in stock once again. 5 days later I receive a reply, addre... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
not yet received purchase
w2w.com By Customer (30/10/2008)

not yet received purchase Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Ordered and was not advised that the
w2w.com By Customer (30/10/2008)

Ordered and was not advised that the items were not in stock. At the time or subsequently.
Went online to check the status of the order - "backorder" no forcast delivery date.
Telephoned - Promised for Monday dispatch
Checked Monday evening online - still showing "backorder"
Then this survey arrives - I have not had the goods yet - jumped the gun a bit on the dispatch of the survey! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Tried to call to let the company know
w2w.com By Customer (30/10/2008)

Tried to call to let the company know that i reqiured this item urgently. They didnt want to listen and now the item has arrived later than they told me it would, each time i contacted them, so now the item is of no use an will have to be returned. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Quick and easy ordering, email
w2w.com By Anonymous (30/10/2008)

Quick and easy ordering, email confirmation of purchase. Checked dispatch which was about a week after puchase - it took another week before being delivered.

I was aware item was coming from Guernsey but thought it may have been quicker.

Very happy with the price - glad I wasn t in a hurry for it! Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:2.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Ordered Item - money taken off credit
w2w.com By Customer (30/10/2008)

Ordered Item - money taken off credit card and then item out of stock on back order. It s been 3 weeks with no update and they still have my money. DO NOT USE them Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
The item was dispatched promptly and
w2w.com By Customer (30/10/2008)

The item was dispatched promptly and arrived in the time stated / expected. As good an internet shopping experience as I have encountered. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
w2w has taken my money(on credit card
w2w.com By Customer (30/10/2008)

w2w has taken my money(on credit card statement), but has not delivered my product. It should have been delivered in 3-5 days, it is to date 10 days and only after i emailed them on the 9th day, asking about my purchase, did they email me back to say that they would have stock of the product Monday next and will then send out to me. So, at the moment i am a very unsatisfied customer.
If the produ... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
Perefct service . What can I add ?
w2w.com By Customer (30/10/2008)

Perefct service . What can I add ? Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:2.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
order placed on 03/10/08. i was not
w2w.com By Customer (30/10/2008)

order placed on 03/10/08. i was not informed item was out of stock and i am still as of today 15/10 waiting for delivery. i have had no contact or info. with w2w@w2w.com. the only good thing is the price of the item. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)