Serenata Flowers

We are passionate about flowers and totally committed to offering the best in floristry at affordable prices. Our mission is to offer our customers "an experience in flowers".

Average Store Rating.

Overall Rating:
2 out of 5
33% of users recommended this store
  • Ease of Ordering:3 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:2.5 out of 5

Most Popular Categories at Serenata Flowers

  1. Food & Wine
  2. Flowers
  1. Gift Hamper - Lazy Sunday Afternoon - Picnic Hamper http://productimages.serenataflowers.com/small_low_1_97951.jpg zoom
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      • Gabbiano Pinot Grigio 2007/8 75clMcKenzies Scottish Savoury Biscuits with Sesame Seed 150gLa Mole Breadsticks with Sesame 120gTago Chocolate Planet Milk Chocolate Swirl CookiesFarmhouse Biscuits Rolled Oat Fruit Flapjack 150gGourmet Bites Roasted Almonds with Ginger 95gThe Condiment Co Smoked…

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    • Price

      1. Price: £91.99
      2. + P&P: Free
      3. Total: £91.99
  2. Gift Hamper - Fruit, Fizz and Chocolates Large http://productimages.serenataflowers.com/small_low_1_97944.jpg zoom
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      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75cl4 X ClementinePineapple2 X Large Orange2 X Kiwi Fruit2 X Royal Gala AppleBlack/White Grapes 500g2 X Granny Smith Apple2 X Large GrapefruitCupido Assorted Pralines 125gPOSTAL CARTONBAMBOO BASKETDecorative Red Bow

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    • Price

      1. Price: £73.99
      2. + P&P: Free
      3. Total: £73.99
  3. Gift Hamper - Aus Bubbly and Cake Hamper http://productimages.serenataflowers.com/small_low_1_97958.jpg zoom
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      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75clIced and Decorated ``Greetings from Australia`` Cake 1000gPOSTAL CARTONOpen Display BoxDecorative Red Bow

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    • Price

      1. Price: £42.99
      2. + P&P: Free
      3. Total: £42.99
  4. Gift Hamper - Fruit, Fizz and Chocolates Small http://productimages.serenataflowers.com/small_low_1_97945.jpg zoom
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      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75cl3 X Clementine2 X Pear2 X Large Orange2 X Royal Gala Apple2 X Granny Smith Apple2 X Large GrapefruitMonty Bojangles Cookie French Dusted Truffles 100gPOSTAL CARTONWICKER AND SEAGRASS BASKETDecorative Red Bow

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    • Price

      1. Price: £37.99
      2. + P&P: Free
      3. Total: £37.99
  5. Gift Hamper - Fruit Basket with Chocolates http://productimages.serenataflowers.com/small_low_1_97942.jpg zoom
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      • 4 X Clementine2 X Pear2 X Large Orange2 X Royal Gala Apple2 X Granny Smith Apple2 X Large GrapefruitHamlet Chocolate Selection 250gPOSTAL CARTONWICKER AND SEAGRASS BASKETDecorative Red Bow

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    • Price

      1. Price: £34.99
      2. + P&P: Free
      3. Total: £34.99
  6. Gift Hamper - Chocolicious - Chocolate Hamper http://productimages.serenataflowers.com/small_low_1_97932.jpg zoom
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      • Tago Chocolate Planet Milk Chocolate Swirl CookiesFarmhouse Biscuits Orange and Choc Chip Biscuits in Hessian Bag 125gAshers Chocolate Cake with Grand Marnier 150gCaley`s Fairtrade Luxury Truffle Drinking Chocolate 250gBlack Jack Snack Milk Chocolate Coated Peanuts and Raisins 200gBelgian Mini…

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    • Price

      1. Price: £43.99
      2. + P&P: Free
      3. Total: £43.99
  7. Gift Hamper - OZ Birthday Greetings to the UK http://productimages.serenataflowers.com/small_low_1_97974.jpg zoom
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      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75clHerb & Spice Mill Butter Shortbread Bites 50gIced & Decorated ``Greetings from Australia`` Cake 1000gRainbow Coloured Happy Birthday CandlesBelgian Mini Twist Wrapped Solid Dark Chocolates 38gPOSTAL CARTON

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    • Price

      1. Price: £46.99
      2. + P&P: Free
      3. Total: £46.99
  8. Gift Hamper - Baby Boy Nursery Gift http://productimages.serenataflowers.com/small_low_1_98000.jpg zoom
    Full details Full details

      • Natural Red Clover Nappy Care Cream 43gNatural Lavender Cleansing Bar 99gUnisex Baby Cap (0-6months)My First Teddy SqueakerBlue Cotton MuslinPOSTAL CARTONSMALL WILLOW BASKET

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    • Price

      1. Price: £46.99
      2. + P&P: Free
      3. Total: £46.99
About these search results

* Prices marked with a star don't include delivery costs. Please check on merchant's site.

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List of all Serenata Flowers reviews available. Read what other users think about Serenata Flowers before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    This company is a disgrace. They give

    Serenata Flowers By Anonymous (01/02/2011)

    This company is a disgrace. They give you a delivery date on checkout but this means nothing. The flowers arrived 5 days late. Customer service couldn't care less. They take your money by offering free delivery which transpires to be second class. The service is RUBBISH! I will never use this company again and I advise everyone to read the reviews and judge for yourselves. You have been warned. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    My sister lives in London and she

    Serenata Flowers By Patricia Hall (13/11/2009)

    My sister lives in London and she recently had a baby. I was away in a business trip so I couldn't make it to the hospital so I decided to send flowers using this company and I am very pleased with the service. The webpage is user friendly and the flowers looked as nice as in the photos. They arrived on time and my sister loved them. Definitely will be using their services again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Used them for wine - corporate gift,

    Serenata Flowers By Anonymous (16/07/2009)

    Used them for wine - corporate gift, absolutely terrible. The order did not turn up when promised (next day), it was 3 days late, lodged a complaint by e-mail, heard nothing for 3 days so called them. Got treat like dirt and told they will get back - I still wait, I have asked for my cash back, lets see what happens!!!!!!!! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordered a special birthday gift from

    Serenata Flowers By katie Francis (18/11/2008)

    Ordered a special birthday gift from this wonderful looking website. I opted for a top of the range bouquet to be delivered the same day. However they didnt deliver the flowers until after the offices had closed and everyone had gone home. Instead of redelivering they left the flowers with the only person in the building they could find. The recipient was going on holiday the next day so never did... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    Good looking website. Rubbish delivery.

    Serenata Flowers By Anonymous (09/09/2008)

    Good looking website. Rubbish delivery. Order flowers for my anniversary, flowers did not arrive. All they quote at you is a number of disclaimers they use. I was told I should have ordered them a day earlier than I wanted! Great idea, flowers before the special day! My advice is to stay clear of them and use a local shop instead. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Please do not be taken in by the

    Serenata Flowers By Sky Lim (10/02/2008)

    Please do not be taken in by the "big flower company website look". 100% satisfaction guarantee was just a gimmick call.

    I ordered a birthday flower for my girlfriend living in UK in november 2006. (I just found this website hence the review now.) Being a foreigner, i looked online for a good and reliable UK florist wanting to make sure she get flowers on her birthday while she's ... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Living in Portugal I often send flowers

    Serenata Flowers By Chrissie Chadaway-Wills (17/06/2007)

    Living in Portugal I often send flowers to family and friends in the UK. And I have always found Serenata Flowers to be the most reliable service.
    Exquisite flowers beautifully presented, delivered on the promised date & excellent communication from ordering to delivery.
    Serenata are to be highly recommended! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Awful service. Non delivery of flowers

    Serenata Flowers By Shereen Qadri (28/11/2006)

    Awful service. Non delivery of flowers (for a funeral).
    Refunded money- but they refused outright when asked if it was possible to provide some form of compensation- I suggested they could send a bunch of flowers- (easy as it is their business after all!) to the bereaved family or make a contribution to charity as a form of apology. Very quick to respond with a 'no'!
    Email correspondence ... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I sent flowers from here in the US to my

    Serenata Flowers By Soupie 273 (24/05/2006)

    I sent flowers from here in the US to my Mum in the UK. She was delighted with the flowers, which were exactly what I ordered, and I couldn't be happier with the whole process!
    I had absolutely no problems in ordering it couldn't have been easier. And I received at least 2 follow up emails. I happened to be sitting at my computer when the final email came thru to say the flowers had been d... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered flowers for my wife for

    Serenata Flowers By Toby Low (17/02/2006)

    I ordered flowers for my wife for Valentines Day. The flowers were never delivered - but the money was taken from my bank account. I did finally receive an apology and hope to get my money back. They strike me as being hopless and badly organised rather than malicious. Their customer services helpline is a joke - always engaged. Dire Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

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Serenata Flowers contact information including Serenata Flowers address and delivery options. Kelkoo: helping you find the best stores to buy from online.

Head Office

Address :
Lakeside House 1 Furzeground Way, Stockley Park, Uxbridge
Town :
London
Postcode :
UN11 1BD
Country :
UK
Website :
www.serenataflowers.com

Customer Service

Email
customer[at]serenataflowers.com

Payment Methods and Shipping

Accepted credit cards
  • Mastercard,
  • Solo,
  • Switch,
  • Visa,
  • Visaelectron
Shipping markets
  • United Kingdom

Security and Privacy

Security protocols
  • SSL
Security certificates
  • Thwate

Additional Services

Search Engine
Yes
Shopping cart
Yes
Help Desk
Yes
Online help
Yes