Serenata Flowers

We are passionate about flowers and totally committed to offering the best in floristry at affordable prices. Our mission is to offer our customers "an experience in flowers".

Average Store Rating.

Overall Rating:
2 out of 5
33% of users recommended this store
  • Ease of Ordering:3 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2 out of 5
  • Customer Care:2.5 out of 5

Most Popular Categories at Serenata Flowers

  1. Hampers
  2. Flowers
  3. Vouchers & Coupons
  1. Gift Hamper - Quarter Port and Cheese Hamper http://productimages.serenataflowers.com/small_low_1_97980.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Churchill Graham Port of Leith 20clWalkers Highland Oatcakes 75gAbbeydale Double Gloucester with Onion & Chives 150gWhite Stilton with Apricots 150gPOSTAL CARTONSMALL WILLOW BASKET

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    • Price

      1. Price: £27.99
      2. + P&P: Free
      3. Total: £27.99
  2. Gift Hamper - Super Fruit Basket http://productimages.serenataflowers.com/small_low_1_97936.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • 4 X Clementine2 X PearPineapple2 X Large Orange2 X Royal Gala Apple2 X Granny Smith Apple2 X Large GrapefruitPOSTAL CARTONWICKER AND SEAGRASS BASKETDecorative Red Bow

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    • Price

      1. Price: £32.99
      2. + P&P: Free
      3. Total: £32.99
  3. Gift Hamper - Sweets and Savouries - Classic Hamper http://productimages.serenataflowers.com/small_low_1_97904.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Henri Moreau Bordeaux 2007/8 37.5clMondovino Spicy Moroccan Seed and Nut Crackers 45gThe Condiment Co Smoked Salmon Lemon and Black Pepper Dip 90gEdinburgh Tea and Coffee Company Ground Breakfast Coffee 56gNew English Teas 10 English Afternoon TeabagsBelgian Mini Twist Wrapped Solid Dark Chocolates…

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    • Price

      1. Price: £31.99
      2. + P&P: Free
      3. Total: £31.99
  4. Gift Hamper - The Accomplishement - Traditional Hamper http://productimages.serenataflowers.com/small_low_1_97947.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Wolf Blass President`s Selection Cabernet Sauvignon 2006 75clLa Mole Breadsticks with Sesame 120gTago Stick Wafers with Dark Chocolate 150gDalla Costa Gigli Pasta 250gGold Crown Date and Walnut Cake 350gJohn West Mandarin Oranges in Juice 298gHawkshead Relish Fig and Orange Jam 120gHawkshead Relish…

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    • Price

      1. Price: £55.99
      2. + P&P: Free
      3. Total: £55.99
  5. Gift Hamper - The Balmoral http://productimages.serenataflowers.com/small_low_1_97965.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Tago Chocolate Planet Milk Chocolate Swirl CookiesWalkers Mini Oatcakes 250gBorder Biscuits Viennese Whirls 150gWalkers Pure Butter Shortbread Fingers 160gGold Crown Rich Fruit Christmas Pudding 227gEpicure Peach Halves in Syrup 420gDuerrs Fairtrade Strawberry Conserve 340gDuerrs Traditional…

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    • Price

      1. Price: £35.99
      2. + P&P: Free
      3. Total: £35.99
  6. Gift Hamper - Luxury Fruit Hamper with Fizz http://productimages.serenataflowers.com/small_low_1_97938.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75cl4 X ClementinePineapple2 X Large Orange2 X Kiwi Fruit2 X Royal Gala AppleBlack/White Grapes 500g2 X Granny Smith Apple2 X Large GrapefruitPOSTAL CARTONBAMBOO BASKETDecorative Red Bow

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    • Price

      1. Price: £67.99
      2. + P&P: Free
      3. Total: £67.99
  7. Gift Hamper - Fruit, Fizz and Chocolates Large http://productimages.serenataflowers.com/small_low_1_97944.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Wolf Blass Red Label Sparkling Chardonnay Pinot Noir 75cl4 X ClementinePineapple2 X Large Orange2 X Kiwi Fruit2 X Royal Gala AppleBlack/White Grapes 500g2 X Granny Smith Apple2 X Large GrapefruitCupido Assorted Pralines 125gPOSTAL CARTONBAMBOO BASKETDecorative Red Bow

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    • Price

      1. Price: £73.99
      2. + P&P: Free
      3. Total: £73.99
  8. Gift Hamper - Afternoon Cream Tea Tray http://productimages.serenataflowers.com/small_low_1_97996.jpg zoom
    Full details Full details See all 4 Serenata Flowers Vouchers and Coupons

      • Crantock Bakery Handmade Fruit Scones X 2Border Biscuits Strawberry & Cream Shortbread 175gOriginal Cake Co Mini Fruit & Nut Cake 180gDevon Cream Company Clotted Cream 170gBonne Maman Strawberry Preserve 30gBonne Maman Blackcurrant Preserve 30gBonne Maman Apricot Preserve 30gNew English Teas 10…

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    • Price

      1. Price: £34.99
      2. + P&P: Free
      3. Total: £34.99
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List of all Serenata Flowers reviews available. Read what other users think about Serenata Flowers before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    This company is a disgrace. They give

    Serenata Flowers By Anonymous (01/02/2011)

    This company is a disgrace. They give you a delivery date on checkout but this means nothing. The flowers arrived 5 days late. Customer service couldn't care less. They take your money by offering free delivery which transpires to be second class. The service is RUBBISH! I will never use this company again and I advise everyone to read the reviews and judge for yourselves. You have been warned. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:4.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    My sister lives in London and she

    Serenata Flowers By Patricia Hall (13/11/2009)

    My sister lives in London and she recently had a baby. I was away in a business trip so I couldn't make it to the hospital so I decided to send flowers using this company and I am very pleased with the service. The webpage is user friendly and the flowers looked as nice as in the photos. They arrived on time and my sister loved them. Definitely will be using their services again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Used them for wine - corporate gift,

    Serenata Flowers By Anonymous (16/07/2009)

    Used them for wine - corporate gift, absolutely terrible. The order did not turn up when promised (next day), it was 3 days late, lodged a complaint by e-mail, heard nothing for 3 days so called them. Got treat like dirt and told they will get back - I still wait, I have asked for my cash back, lets see what happens!!!!!!!! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Ordered a special birthday gift from

    Serenata Flowers By katie Francis (18/11/2008)

    Ordered a special birthday gift from this wonderful looking website. I opted for a top of the range bouquet to be delivered the same day. However they didnt deliver the flowers until after the offices had closed and everyone had gone home. Instead of redelivering they left the flowers with the only person in the building they could find. The recipient was going on holiday the next day so never did... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:2.0 out of 5
    • Recommend store: No

    Good looking website. Rubbish delivery.

    Serenata Flowers By Anonymous (09/09/2008)

    Good looking website. Rubbish delivery. Order flowers for my anniversary, flowers did not arrive. All they quote at you is a number of disclaimers they use. I was told I should have ordered them a day earlier than I wanted! Great idea, flowers before the special day! My advice is to stay clear of them and use a local shop instead. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Please do not be taken in by the

    Serenata Flowers By Sky Lim (10/02/2008)

    Please do not be taken in by the "big flower company website look". 100% satisfaction guarantee was just a gimmick call.

    I ordered a birthday flower for my girlfriend living in UK in november 2006. (I just found this website hence the review now.) Being a foreigner, i looked online for a good and reliable UK florist wanting to make sure she get flowers on her birthday while she's ... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Living in Portugal I often send flowers

    Serenata Flowers By Chrissie Chadaway-Wills (17/06/2007)

    Living in Portugal I often send flowers to family and friends in the UK. And I have always found Serenata Flowers to be the most reliable service.
    Exquisite flowers beautifully presented, delivered on the promised date & excellent communication from ordering to delivery.
    Serenata are to be highly recommended! Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Awful service. Non delivery of flowers

    Serenata Flowers By Shereen Qadri (28/11/2006)

    Awful service. Non delivery of flowers (for a funeral).
    Refunded money- but they refused outright when asked if it was possible to provide some form of compensation- I suggested they could send a bunch of flowers- (easy as it is their business after all!) to the bereaved family or make a contribution to charity as a form of apology. Very quick to respond with a 'no'!
    Email correspondence ... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    I sent flowers from here in the US to my

    Serenata Flowers By Soupie 273 (24/05/2006)

    I sent flowers from here in the US to my Mum in the UK. She was delighted with the flowers, which were exactly what I ordered, and I couldn't be happier with the whole process!
    I had absolutely no problems in ordering it couldn't have been easier. And I received at least 2 follow up emails. I happened to be sitting at my computer when the final email came thru to say the flowers had been d... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered flowers for my wife for

    Serenata Flowers By Toby Low (17/02/2006)

    I ordered flowers for my wife for Valentines Day. The flowers were never delivered - but the money was taken from my bank account. I did finally receive an apology and hope to get my money back. They strike me as being hopless and badly organised rather than malicious. Their customer services helpline is a joke - always engaged. Dire Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

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Serenata Flowers contact information including Serenata Flowers address and delivery options. Kelkoo: helping you find the best stores to buy from online.

Head Office

Address :
Lakeside House 1 Furzeground Way, Stockley Park, Uxbridge
Town :
London
Postcode :
UN11 1BD
Country :
UK
Website :
www.serenataflowers.com

Customer Service

Email
customer[at]serenataflowers.com

Payment Methods and Shipping

Accepted credit cards
  • Mastercard,
  • Solo,
  • Switch,
  • Visa,
  • Visaelectron
Shipping markets
  • United Kingdom

Security and Privacy

Security protocols
  • SSL
Security certificates
  • Thwate

Additional Services

Search Engine
Yes
Shopping cart
Yes
Help Desk
Yes
Online help
Yes