Direct Foto

Today Directfoto is still a totally owned and independent family business which still maintains its proud tradition of supreme customer service, just as it has for over 70 years.

Average Store Rating.

Overall Rating:
2 out of 5
29% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2 out of 5

List of all Direct Foto reviews available. Read what other users think about Direct Foto before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 31 - 40 of 44
Sorting options
Would you like to write your own review ? Write a review
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:1.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    this is the worst online transaction i

    Direct Foto By stephen pearce (09/04/2007)

    this is the worst online transaction i have ever ever made. I am still waiting after 2 months for some semblance of a refund or item.

    Their phone jsut rings with no answer
    and after a few emails the no longer bother responding

    i am now in the process of reporting them Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    A website to be wary of. I ordered an

    Direct Foto By HOWARTH BULLOCK (14/03/2007)

    A website to be wary of. I ordered an item in January but in spite of repeated Emails the money was debited from my bank account but no goods delivered by March and all Emails and letters ignored. I have been advised to take legal action for breach of contract Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    not good customer service no goods

    Direct Foto By mike grant (08/03/2007)

    not good customer service no goods received will not answer emails or answer phone number will not deal with again

    Warning do not use this store at this time Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    This store is pathetic. They did not

    Direct Foto By Sagar Shah (13/02/2007)

    This store is pathetic.

    They did not send the goods.

    They did not respond to emails.

    They did not pick up the phone.

    When Kelkoo gets reviews such as this it should really remove the store from its listings until it's satisfied that the store is acting in the best interest.

    Like others that have reviewed with bad feedback recently, I've also had to resort to filing a dispute with my c... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    waited for items to be delivered,never

    Direct Foto By Ivor Clark (11/02/2007)

    waited for items to be delivered,never arrived,rang up,told items had been posted,rang again when items never arrived,asked for refund promised credit to card used,not done,seeking redress frm credit card Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered goods at the beginning of

    Direct Foto By Anonymous (22/01/2007)

    I ordered goods at the beginning of January and have still not received these items (22nd January 07). Have been told 3 different delivery dates, the last being 12th January and have still not received item. No one seems to answer the phone and have had no communication from the 16th. Would not use again, would not recommend at all. I am considering a third party intervention if no order or co... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    xD card ordered 29.12.06. Price the best

    Direct Foto By Anonymous (15/01/2007)

    xD card ordered 29.12.06. Price the best I could find... however...Website says delivery within 5 days or they will inform you. No communication as at 10.01.07. I phoned 10/1 and was told item despatched 8/1. Called again on 12/1 and was told item despatched that morning. 15/1 cancelled order by email (no answer when trying to call) as I have no confidence in service having been told 2 different t... Read Full Review »

    2 out of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    Excellent service guys!!! I ordered a

    Direct Foto By Anonymous (19/07/2006)

    Excellent service guys!!! I ordered a product last monday and received it today. Apart from the speedy and FREE delivery, I saved loads of cash on the SD card and battery i bought. Keep it up Read Full Review »

    none of 2 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:5.0 out of 5
    • Recommend store: Yes

    well done guys. 1 suggestion: just

    Direct Foto By Anonymous (19/07/2006)

    well done guys. 1 suggestion: just increase your product range. you can easily beat Amazon Read Full Review »

    none of 3 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:5.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    Been through several stores to find a

    Direct Foto By Anonymous (13/07/2006)

    Been through several stores to find a card. This one was the easiest, quickest and cheapest around.In fact I ended up buying more stuff from there. Products were dispatched on the next day and received them two days later. Well done. Will surely recommend you. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

Would you like to write your own review ? Write a review