Direct Foto

Today Directfoto is still a totally owned and independent family business which still maintains its proud tradition of supreme customer service, just as it has for over 70 years.

Average Store Rating.

Overall Rating:: 2 out of 5

29% of users recommended this store

Ease of Ordering:4 out of 5
Availability:2.5 out of 5
On-Time Delivery:2.5 out of 5
Customer Care:2 out of 5

List of all Direct Foto reviews available. Read what other users think about Direct Foto before making a purchase. Kelkoo: helping you find the best stores to buy from online.

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- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:5.0 out of 5
- Recommend store: Yes
I cannot fault this store one bit. I
Direct Foto By D Turner (16/10/2007)

I cannot fault this store one bit. I ordered a pack of Epson glossy paper which was half the price of PC World, and it came well within their 7-day quoted time, even though there was a postal strike on. On reading all the bad reviews the firm has got, I felt it was only fair to praise them for this transaction and I will definitely use them again. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
took money off credit card straight away
Direct Foto By Anonymous (03/10/2007)

took money off credit card straight away did not see product for 3 weeks email them said stock will be in 2-3 days 1 week later no show emailed again no reply for 3 days then said they would give me a refund no refund for 1 week so far Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
DO NOT USE THIS COMPANY! You do not get
Direct Foto By Anonymous (06/09/2007)

DO NOT USE THIS COMPANY!

You do not get your order and you cannot get in touch with them.

Was my first time ordering prints on-line. Big mistake chosing to use this company. Never again. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Do not use this site it's as simple
Direct Foto By Anonymous (13/07/2007)

Do not use this site it's as simple as that . They will take your money and not send the goods . They should be shut down . Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:0.0 out of 5
- Availability:0.0 out of 5
- On-Time Delivery:0.0 out of 5
- Customer Care:0.0 out of 5
- Recommend store: No
This is the worst online transaction I
Direct Foto By Will Come-Yahoo (09/07/2007)

This is the worst online transaction I have ever ever made.

I am still waiting for item or a refund, if you can ever get in touch with the them.

Phone rings with no answer and you can't leave a message! Please don't use then, pay the extra for a safe service. Read Full Review »

2 out of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:3.0 out of 5
- Ease of Ordering:4.0 out of 5
- Availability:2.0 out of 5
- On-Time Delivery:2.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: No
Took two weeks for batteries to arrive,
Direct Foto By Piers Spencer (25/06/2007)

Took two weeks for batteries to arrive, but they did answer their phone promptly when I rang to enquire about the order. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:3.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
I ordered an SD memory card. Order
Direct Foto By Anonymous (22/06/2007)

I ordered an SD memory card. Order tracking indicated that it had been dispatched. Nothing arrived. I emailed them - no response, tried phoning but answer machine only with no ability to leave a message. Tried writing again - no response. was about to claim a refund from my credit card company and tried phoning one final time and got an answer. I explained problem, received some glib response abou... Read Full Review »

1 out of 1 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:5.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:5.0 out of 5
- On-Time Delivery:5.0 out of 5
- Customer Care:3.0 out of 5
- Recommend store: Yes
Don't know what all the fuss is
Direct Foto By Peter Whitehead (04/06/2007)

Don't know what all the fuss is about. Nearly cancelled my order after reading the bad reviews but my goods arrived before I had the chance. I know you only really hear about the bad experiences on these review websites, and a lot less about the good ones, so here is my review to re-address the balance. Very easy and smooth transaction. Goods delivered promptly and well packaged. Read Full Review »

none of 2 people found this review helpful
Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:4.0 out of 5
- Ease of Ordering:5.0 out of 5
- Availability:4.0 out of 5
- On-Time Delivery:4.0 out of 5
- Customer Care:4.0 out of 5
- Recommend store: Yes
Placed an order then read the preceeding
Direct Foto By Anonymous (24/05/2007)

Placed an order then read the preceeding reviews and feared the worst, but no all was as it should with my battery delivered in good time with no problems. Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)
- Overall Rating:1.0 out of 5
- Ease of Ordering:1.0 out of 5
- Availability:1.0 out of 5
- On-Time Delivery:1.0 out of 5
- Customer Care:1.0 out of 5
- Recommend store: No
Thanks to all for these reviews. I was
Direct Foto By Anonymous (23/04/2007)

Thanks to all for these reviews. I was going to use this store based on my Kelkoo findings, who in the past I have trusted without question. However having had poor experiences in the past through other means, I am fully taking on board this feedback and looking elsewhere. I agree with one of the other reviwers here; while Kelkoo should retain a review log for users, they really should delist such... Read Full Review »

Reply to reviewer (Merchant use only) (Merchant use only)