Direct Foto

Today Directfoto is still a totally owned and independent family business which still maintains its proud tradition of supreme customer service, just as it has for over 70 years.

Average Store Rating.

Overall Rating:
2 out of 5
29% of users recommended this store
  • Ease of Ordering:4 out of 5
  • Availability:2.5 out of 5
  • On-Time Delivery:2.5 out of 5
  • Customer Care:2 out of 5

List of all Direct Foto reviews available. Read what other users think about Direct Foto before making a purchase. Kelkoo: helping you find the best stores to buy from online.

Showing 11 - 20 of 44
Sorting options
Would you like to write your own review ? Write a review
    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:5.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    At first i thought WOW good price for a

    Direct Foto By Chris Pearce (17/01/2008)

    At first i thought WOW good price for a set of Phillips DVD+RW discs so I snapped them up quickly. The whole process went well and I received my goods in good time but when i opened the package they had sent me TDK DVD-RW discs?! I thought this was ok to replace like for like but they sent me DVD-RW discs and not DVD+RW discs. My machine only uses DVD+ discs so I emailed them back. They were quite... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    ABSOLUTE CROOKS!!!!! I ordered a digital

    Direct Foto By Maria Davies (16/01/2008)

    ABSOLUTE CROOKS!!!!! I ordered a digital photo frame as a xmas pressie on 14/12/07 for £95.99!!!.I never rec`d it.I have sent loads of emails with no reply,I telephone daily , engaged constantly,i have written with no reply.They are taking everyones money with no intention of supplying the goods .That is stealing in my book ! I have reported hem to trading standards and am trying to get my money... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:0.0 out of 5
    • Availability:0.0 out of 5
    • On-Time Delivery:0.0 out of 5
    • Customer Care:0.0 out of 5
    • Recommend store: No

    Goods didn't arrive within specified

    Direct Foto By Anonymous (15/01/2008)

    Goods didn't arrive within specified time, they ignore emails and their "Customer Helpline" is either permanently engaged or switched off.

    I wish I had read the reviews before I bought from these cowboys. AVOID. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered 3 ink cartridges from this

    Direct Foto By Anonymous (28/12/2007)

    I ordered 3 ink cartridges from this shop as kelkoo directed me to them, one of the cheapest. I ordered with ease and then awaited my delivery. It took longer to arrive than expected, a little over a week and only 1 of the 3 had arrived. The invoice said that the other 2 were out of stock and that they would refund my card accordingly. I was disappointed that they did not contact me prior to t... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered a digital photo frame at £95.

    Direct Foto By sarah pollock (28/12/2007)

    I ordered a digital photo frame at £95. The money was debited same day on December 9th. The item is still not here on December 28th and despite emailing several times I have received no reply. I have also telephoned the contact number from the website more than eight times met with an engaged tone and am convinced that this is disconnected. I now face bank charges to retrieve my funds, have wasted... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:5.0 out of 5
    • Ease of Ordering:5.0 out of 5
    • Availability:4.0 out of 5
    • On-Time Delivery:4.0 out of 5
    • Customer Care:4.0 out of 5
    • Recommend store: Yes

    I am really surprised at the bad reviews

    Direct Foto By peter bowen (19/12/2007)

    I am really surprised at the bad reviews this store is getting. I have used them for years, they always come up with the goods at competive prices. Not quite as quick as some online stores but always within 7 days.
    They replaced my last order with a similar product at the same price, no problems at all.
    Highly recommended. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:4.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    I ordered from this company on 30th

    Direct Foto By Anonymous (11/12/2007)

    I ordered from this company on 30th November.
    As it was part of a christmas present last week i e-mailed to ask them when it would be despatched- NO reply.
    I e-mailed a 2nd time- NO reply
    I emailed a 3rd time-NO reply.
    Spent most of yesterday trying to phone them only to get a continuous engaged tone.
    Today I have faxed them- NO reply.

    Not at all impressed with this customer care.

    I could not re... Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:2.0 out of 5
    • Availability:2.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    It's now been a month since I

    Direct Foto By Dave Collins (28/11/2007)

    It's now been a month since I ordered some "in stock" batteries. Two weeks ago I tried to call them, but their phone does not let leave you a message. I received an email saying that the batteries would be in that week, but I still haven't heard a thing from them since.

    I will never, ever purchase anything from this company again. Read Full Review »

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    Confirmed order on 23/10 AND TOOK MY

    Direct Foto By MF SMITH (06/11/2007)

    Confirmed order on 23/10 AND TOOK MY MONEY!
    Reviewed with them after 7days and they told me they were out of stock, but would be in the next day.
    Now fourteen days on and still no goods received.
    Unable to communicate by telephone, answerphone says that you cannot leave message and phone back.
    Not answering emails.
    I don't know who these guys are but by far the worse experience ever that I&#... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

    • Overall Rating:1.0 out of 5
    • Ease of Ordering:3.0 out of 5
    • Availability:1.0 out of 5
    • On-Time Delivery:1.0 out of 5
    • Customer Care:1.0 out of 5
    • Recommend store: No

    These guys are the worst Conmen you can

    Direct Foto By Sundaravadivelu Singaravelu (05/11/2007)

    These guys are the worst Conmen you can ever get.Ordered batteries on 1st.Got an email that batteries were out of stock and they would get the batteries in 5 days time.Card had been debited on 1st.Suddenly, on 5th, status of order changed to Dispatched.Mailed them highlighting the descrepancy and asked them to give me a tracking number.They don't answer the phone.Neither the emails.Pretty dod... Read Full Review »

    1 out of 1 people found this review helpful

    Reply to reviewer (Merchant use only) (Merchant use only)

Would you like to write your own review ? Write a review
Page:
  1. Previous
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. Next